IT Engineer, Client Engineering
Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web.
We are looking for an IT Engineer to join our newly formed Client Engineering team. This role is fully hands-on and will serve as one of the subject matter experts for our global Apple endpoint footprint. Through process efficiency and automation, you will be a key member on our team by providing the best tech experience for Webflowers globally.
About the role
- Location: San Francisco HQ or US remote
- Full-time
As an IT Engineer on our Client Engineering team, you’ll help to:
- Manage the lifecycle of our macOS endpoints via Jamf Pro with thoughtful design, automation (i.e. bash and/or python scripting), QA checks/tests, and with deployment of policies, profiles, and software patching
- Prioritize, communicate, and resolve complex endpoint issues escalated from our IT Support team (e.g. triage, document, and remediate security vulnerabilities)
- Guide our IT org with best practices by staying involved in the Apple and JAMF communities
- Contribute to and maintain our knowledge-base articles with rich relevant content
- Test macOS betas against our app portfolio to ensure readiness for our end users
That said, these role responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly. And this isn’t just a philosophical bent: we actually give you 4 hours a week (10% of the work week) to tackle passion projects outside of your role responsibilities.
About you
You’ll thrive as an IT Engineer on our Client Engineering team if you:
- Live and breathe Apple tech
- Are comfortable with software dev and delivery (e.g. Github, Docker) and writing scripts in Bash and/or Python
- Care deeply about delivering the best possible tech experience
- Obsess over automation and improving processes
- Have experience leveraging APIs between apps to streamline automation workflows
About us
At Webflow, we believe that our success will not only be defined by what we do — but by how and why we do it. So, here is the Webflow “why” and our “how”:
Our Mission:
To empower everyone to create for the web — and lead impactful, fulfilling lives while we do it.
Our Core Behaviors:
- Earn customer trust
- Get it done, do it right
- Practice candor with care
- Dream big, ship often
Our commitments to you
- We’ll pay you! This is a full-time, salaried position that includes equity
- We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses
- We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days
- We offer flexible parental leave
- We provide remote employees with the equipment they need to create a great remote work environment
- We will offer you the support you need to help you grow as an impactful Lead Recruiter and a human being
Ready to apply?
If you share our values and our enthusiasm for empowering the world, we’d love to review your application!
Note: You'll need valid U.S. work authorization to join us.
Please note that a background check and employment verification is required for this position. We may obtain one or more background screening reports about you, solely for employment purposes.