IT Endpoint Engineer at Code42 (Minneapolis, MN)

| Minneapolis–Saint Paul, MN
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CrashPlan® provides peace of mind through easy-to-use, automatic endpoint data backup. We help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware or an as-of-yet undiscovered calamity. We continue to innovate as the landscape of work evolves, which makes CrashPlan foundational to organizations' data security. What starts as endpoint backup and recovery becomes a solution for ransomware recovery, breaches, migrations, and legal holds. Our data-protection solution is a product of Code42, an industry leader protecting the critical data of more than 50,000 world-class organizations, including the largest global brands.

You belong at Code42 if you crave being a part of a transparent and team-first culture, you want to drive innovation, and security is always top of mind. We look for authentic people who are inquisitive, enjoy solving complex problems, and provide diverse insights to help us think differently and thrive together.

Head to crashplan.com to read customer testimonials and learn more about why our product is essential for security teams.

Don't wait. #BeCode42

WHAT YOU'LL BE DOING:
  • Leading the management of all endpoints used by employees in the company to ensure robustness, scalability, availability and efficiency
  • Creating and supporting processes for endpoint imaging, security and self-service
  • Creating and maintaining processes for auditing, tracking and lifecycle management of all endpoints
  • Developing UNIX shell scripts for system administration automation and self-service
  • Creating and testing custom Apple packages for automated software installation
  • Working with Security to ensure compliance with company certification goals
  • Working with leadership to ensure endpoint management supports business strategies
  • Researching, evaluating, developing and owning business relationships with third party vendors to ensure compliance and compatibility
  • Diagnosing and troubleshooting OS X, Windows and Linux devices (laptops/desktops), peripherals, iOS/Android, and third party supported applications on a Tier 3 level
  • Creating and documenting FAQs, Best Practices, and Troubleshooting guides for self-support
  • Providing Help Desk rotational support
  • Providing application system administration support
  • Driving internal audit access reviews and maintaining supporting documentation for the internal audit function
  • Other duties as assigned

YOU'LL BE RESPONSIBLE FOR:

The management of the following on OS X, Windows and Linux:
  • Designing, planning, and installing OS environments
  • Designing and implementing policy management
  • Managing software updates for the OS and supported applications
  • building and deploying software packages and custom scripts
  • Planning, coordinating, and executing OS X, Windows and Linux software rollouts and system upgrades/refreshes
  • Testing, patching and deployment of security suite (Sophos Enterprise) for all OS X, Windows and Linux devices
  • Managing the encryption process (testing, deployment, updates, reporting) for all OS X devices
  • Developing audits and reporting processes for security compliance, licensing, metrics and budgeting

WHAT YOU BRING:
  • Working knowledge of compliance implementation for OS X, Windows and Linux devices in enterprise environments, including 802.1x* Requires JAMF OS X Certification (CCA minimum, CJA/CMA preferred)
  • Experience with SSO and group policy (Active Directory, Open Directory, etc.)
  • Understanding of how to identify and instill industry best practices for BC, security, scaling and automation
  • Familiarity with physical server architecture; VMs as well as LAN/WAN/Firewall/VPN network technologies
  • Understanding of how endpoint management and security processes impact business operations
  • Excellent communication skills, both written and verbal
  • Proven ability to handle multiple projects simultaneously and respond under pressure
  • Proven ability to work both independently and as a part of a team
  • Proven ability to translate technical issues into understandable business language for end users

PREFERRED:

Specific technical knowledge and experience in one or more of the following areas:
  • SCCM or MGI
  • PCI, HIPPA, SOX, FIPS
  • Database experience (SQL, MySQL, etc.)
  • Business continuity planning, disaster recovery planning
  • Development, scripting, testing, automation, and VMs
  • IT project management, documentation, planning and organizational skills
  • Incident/Problem Management processes and tools, especially JIRA and Atlassian product experience
  • MediaWiki markup language

WHY #BECODE42:

A first-class onboarding experience which includes professional development and personal development all while learning and living our Code42 values. We provide comprehensive benefits that include health, dental, vision, wellness, 401k, parental leave, pet insurance, generous paid time off and volunteer opportunities. At Code42 everyone is an owner. We participate in commission or bonus plans and all employees receive stock options. We win together.

Code42 values workplace diversity and ensuring an environment of mutual respect. Employment opportunities are available to all applicants without regards to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. We believe that diversity and inclusion are critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are proud to be an equal opportunity employer.
More Information on Code42
Code42 operates in the Big Data industry. The company is located in Minneapolis, MN, Broomfield, CO and Reston, VA. Code42 was founded in 2001. It has 554 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 5 open jobs at Code42, click here.
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