Developer + Engineer//Java//Python//Sales Engineer//Android (Java)//C++//C#//Javascript//iOS (Objective-C)//PHP//Ruby//Salesforce//
ISV Solutions Engineer (US-PST) (Remote)
See yourself at TwilioJoin the team as our next ISV Solutions EngineerWho we are & why we’re hiringTwilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.About the jobThis position is needed to enable our ISV customers to build the future of communications and is a critical part of the sales team that is facilitating this communication renaissance.The Twilio ISV Solutions Engineer is responsible for delivering the technical win and product fit at customer accounts. They build customer trust in Twilio solutions. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions.The Twilio ISV Solutions Engineer is both highly technical and a skilled relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out an API flow on a whiteboard.ResponsibilitiesIn this role, you’ll:
- Build and present product demos to help showcase what a Twilio product can do, assist customers with Pilot and Proof-of-Concept implementations, present creative new solutions that enable and inspire innovation
- Continue learning new products and new technologies, expect the best from yourself
- Form a deep understanding of their business and the problems they’re trying to solve, keep asking probing questions
- Build trusted advisor relationships with customers, work alongside Twilio Account Executives through the pre-sales process, to strategize and plan for deal success, educate and mentor customers and colleagues
- 5 plus years experience in technical pre-sales or other technical roles such as software development, product management, technical marketing and consulting
- Experience selling complex solutions to Enterprise companies
- Excellent communicator and presenter able to gain audience confidence
- Hands-on, high-energy, passionate and creative problem solver with know how to get things done and ability to lead others to success
- Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
- Previous software development experience in one or more of the following areas:
- backend (Java, C#, Node.js, Python, PHP)
- web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
- Experience building with REST APIs
- Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
- Previous experience in Telecom, SIP, Contact Center, or Security is a plus.
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Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected]
More Information on Twilio
Twilio operates in the Productivity industry. The company is located in San Francisco, CA, Washington, DC, Atlanta, GA, Mountain View, CA, San Francisco, CA, Redwood City, CA, Irvine, CA, Denver, CO and New York, NY. Twilio was founded in 2008. It has 6355 total employees. To see all 418 open jobs at Twilio, click here.
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