Description

We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes - from anti-money laundering to fraud detection to CECL readiness to lending workflows - empowering our customers by addressing their Enterprise Risk Management needs.

This is an exciting opportunity for someone who is not only a master of their craft, but also shares our commitment to driving a strong company culture by putting their heart and soul into their work every day.

Our Integration Engineers will be responsible for customizing, building and maintaining the data sync from financial institution clients' data systems into our software solutions. Many data integration projects are a vital component of a larger implementation effort. The Integration Engineer will work with users of our software to create a project plan including steps to spec and build data extracts, gather requirements on necessary data, install file transfer programs and ensure accurate and ongoing automated sync of information between bank's core and our software. This individual will report to the Manager of Integration.

This position will be remote or office based in Raleigh, NC or Austin, TX.
What You'll Do:

• Act as primary point-of-contact and lead financial institution customers through data integration projects of various size and scope
• Balance and organize priorities and responsibilities tied to concurrent projects as well as supporting existing clients
• Collaborate with customers and colleagues to understand business needs and translate into preferences for data processing configuration
• Establish expertise in proprietary integration technology and processes
• Develop industry and front-end product knowledge
• Coordinate and conduct user testing sessions as well as training sessions on self-service technology
• Own file/document transfer processes from installation through support
• Troubleshoot existing client configuration and contribute to general customer support
• Work hand-in-hand with integration product team to test and maintain existing tools as well as identify new functionalities

What You'll Need:

• Ability to learn new systems quickly
• Interest in banking/finance as well as technology/software
• Experience with Microsoft Excel and database systems
• Strong work ethic with self-starter attitude
• Ability to work both independently and collaboratively
• Bachelor's Degree or equivalent years of experience

What You'll Get:

• Market competitive total rewards package
• To be part of the Heart & SOUL of a winning company with an inspiring mission
• The opportunity to Make Big Things Happen
• Competitive salary along with full health benefits with an HSA option
• Unlimited PTO and bank holidays
• 401(k) plan and company match

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law.

Abrigo is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] with the subject line accommodation.