JPMorgan Chase
Wilmington, NC

Infrastructure Engineer at JPMorgan Chase (Wilmington, NC)

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Job Description Key responsibilities:
Infrastructure Engineering
  • In line with application non-functional requirements, our infrastructure engineers will own the development of Infrastructure Design artifacts used to specify a given application's new footprint. -- includes data flow diagrams, capacity projects, and specifications for virtual or physical server footprints including web and database layers as applicable as well as integration with midrange or mainframe systems as applicable.
  • Delivery of both traditional and cloud-based Infrastructure via codified instructions and automation
  • Interfaces with key application stakeholders to collaborate on strategic delivery of IT solutions to meet business needs
  • Draws upon knowledge of IT infrastructure capabilities to develop Infrastructure solutions
  • Perform project reviews & recommendations to ensure alignment to target state
  • Develops comprehensive infrastructure solutions that incorporate strategic target state architecture and standards to maximize performance, capacity, and TCO
  • Supports technical solutions with detailed business case based on thorough interpretation of business requirements
  • Works with senior technologists to influence and shape the strategic infrastructure target state architecture for area of influence
  • Helps define and implement infrastructure standards
  • Educates engineers on standards, processes, and tools
  • Works with firm-wide engineering and architecture, and business/AD architects to drive solution standardization and re-use for CCB
  • Examines current and trend-based utilization of critical capacity and performance areas including, but not limited to Disk, CPU, memory, and kernel performance to make accurate predictions of future performance
  • Partners with the application owners to develop and update comprehensive DR strategy across the LOB enterprise
  • Recommend specific tools, strategies, and solutions for DR solutions.
  • Provides technical assistance with the most challenging issues that span multiple systems, or show recurring trends that have not been successfully resolved
  • Ability to articulate to more experienced management a technical strategy in clear, concise, understandable terms

Additional Responsibilities / Qualifications
  • Bachelor's degree or equivalent experience
  • Programming Skills/Working knowledge of tools and Modern DevOps practices leveraged for automated infrastructure builds:
    • Magister and Terraform - Build and Orchestration platforms
    • Puppet/Ruby - Configuration enforcement and BluePrinting
    • AaaS/Ansible - Microservices; run-once, component level playbook orchestration
    • SCCM/DSC - Windows packaging and deployment via SCCM and configuration management via DSC
    • AIM for Application Deployment and pushing Application Code
    • CI/CD Pipeline / Jules / BitBucket - pipeline and code repositories
  • Proficient in one of the programming languages (Java, PERL, Python)
  • Demonstrated competencies critical to success: Conceptualization, foresight, enterprise perspective, consensus building, leadership, and communication
  • Infrastructure architecture, engineering, and design experience
  • Experience in capacity planning, systems performance analysis and optimization in a distributed client/server environment
  • Technical problem-solving skills
  • Systems planning and engineering skills
  • Overall IT experience in a Client-Server environment. Practical knowledge of distributed, and desktop technologies
  • Infrastructure architecture & engineering experience, including functional and technical requirements gathering, and solution development
  • Good written and oral communication capabilities with the ability to influence

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
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What are JPMorgan Chase Perks + Benefits

Volunteer in local community
Partners with nonprofits
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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