Infrastructure Engineer Consulting Director - Hosting

| Chicago, IL | Hybrid
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Job Summary
The "Consulting Director Infrastructure Engineer - Hosting" position is an individual contributor role responsible for public cloud and on-premises hosting infrastructure design, with a focus on public and private cloud platform. Collaborates with business and technology team members to develop and communicate technology roadmaps, strategies, and IT standards to meet current and future business requirements. Designs conceptual and logical design for infrastructure systems that support solutions to complex business problems. Provides technical guidance and leadership in research, evaluation, and operationalization of new hosting domain capabilities. Ensures alignment with CNA's Enterprise Architecture processes.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

  1. Creates, maintains, and communicates product roadmaps, standards, and strategies for the infrastructure hosting domain that align with strategic objectives.
  2. Provides hosting domain expertise. Consults with team members in developing optimal solutions for CNA's business initiatives
  3. Performs and oversees data center virtualization deployments utilizing VMware vSphere and vRealize Suite products (scripting, system configuration, and automation)
  4. Troubleshoot various vSphere issues related to performance and optimization or configuration including but not limited to VLANS, standard and distributed virtual switches, vCPU/Memory optimization, vMotion, vRA, and bugs in software updates
  5. Configure, maintain, and verify compliance requirements, and industry best practices for Windows and Linux VMs, vCenter and vRealize, and server hardware
  6. Create and utilize PowerShell, Python, and Ansible to standardize and automate workflows with regards to initial configurations, patching, and decommissioning of environments
  7. Responsible for the evaluation of technical risks and map out mitigation strategies


May perform additional duties as assigned.
Reporting Relationship
Typically reports to Director or above.
Skills, Knowledge & Abilities

  1. Detailed technical knowledge of public cloud, private cloud, and on-premises infrastructure architecture capabilities, including Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), operating systems (Linux, Unix, Windows), compute platforms, including hyper-converged infrastructure), storage, infrastructure tooling (including automation, configuration management, and monitoring), and data center capabilities.
  2. Experience with GIT, RPM/yum, Ansible, Puppet, PowerShell
  3. Experience with VMware, IaaS, Cloud Computing, and PKI
  4. Ability to research emerging technologies and determine fit-for-purpose with CNA's requirements.
  5. Ability to drive results by identifying and resolving problems within scope of responsibility.
  6. Familiar with modern software development and deployment practices, including DevOps concepts and agile methodologies.
  7. Have a good understanding of networking: TCP/IP, IP addresses, HTTP, DNS. Having capabilities in scripting languages and experience with relational databases are also helpful.


Education & Experience

  1. Bachelor's Degree in Computer Science, Engineering, Information Technology, or related work experience. Advanced degree preferred.
  2. Typically a minimum of ten years of Information Technology experience, preferably in infrastructure engineering and/or architecture roles.
  3. Public cloud experience required. Google Cloud Platform experience preferred.
  4. Demonstrated ability to lead technical solutions, experience working with technology vendors and managed service providers.


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Technology we use

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An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How do you collaborate with other teams in the company?

On the Security Advisory team, collaboration is key to what we do. We sit at a unique intersection of security goals and business objectives. By working across nearly every IT team at CNA, we balance the need for maintaining secure initiatives and keeping projects on track. It’s our job to find the best, secure path to ‘Yes’ for business requests.

Zach Jones

Director, Security Advisory

How has your career grown since starting at the company?

I joined CNA as a contractor and became a full-time employee after an eight-year contractor journey. I’m passionate about solving technical challenges and CNA allows me to foster that passion. Every day, I learn about emerging technologies. I’m empowered to develop, grow, and create a career that works for me and my lifestyle.

SenthilKumar Asokan

Applications Engineer Senior Specialist

How do your team's ideas influence the company's direction?

Enterprise Architecture creates foundations for IT expectations across CNA. I’m on a team that builds reusable IT assets, communicates best practices, and decides standards for tooling, and more. I influence CNA outside of my role, too, specifically through CNA’s Employee Resource Groups. I’m empowered to influence both IT and our culture of inclus

Lisa Smith

Architecture Senior Specialist

What does career growth look like on your team?

Career growth can take on many different forms at CNA, and that’s because there are always opportunities to acquire transferrable skills. On my team specifically, we’re encouraged to identify and work toward development opportunities that matter to us. We’re empowered to make a difference while advancing our careers.

Josie Lee

Director, HR Business Partner

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Some meals provided
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available
Paid industry certifications

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