JPMorgan Chase
Hybrid

Infrastructure Development - PPG Voice Recording Technology | Global Technology Infrastructure

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Job Description This position involves application software development and integration of VoIP communication features with a carrier grade SIP voice network. Principal responsibilities involve architecture, design and development of enterprise and contact center applications leveraging RTC, SIPREC and other media streams. Our organization has a cloud first stance and development of a full telephony SaaS ecosystem is a priority. As a Voice Infrastructure Developer, you will be responsible for all elements of the SDLC including all integration elements, data models, APIs and SDKs.
This role requires a wide variety of strengths and skills, including:

  • Experience developing applications in a VoIP infrastructure
  • Internals of distributed Operating System (Unix/Linux, Windows)
  • Knowledge of call recording platforms
  • Hands-on experience with session border controllers (Sonus/Ribbon preferred)
  • Understanding of VoIP transport such as H.323, SIP, call admission and control mechanisms, network policy enforcement, integration of applications to a SIP and session management network
  • Knowledge and experience of the following protocols and platforms: SIP, WebRTC, SIPREC, SDP, RTP, gRPC, REST APIs, Linux
  • Experience in large scale software development in three or more of the programming languages Python, C++, Java/SIP, Photon, GKP, Springboot, Jules
  • Experience with the gStreamer framework, c/glib/Gobject, multi-threading, socket programming on UNIX
  • Experience with SIPREC, SDP and developing SBC interfaces
  • Experience in system and software security and entitlements (SSO, windows, Kerberos, LDAP, Windows AD)
  • Modern compute technologies (e.g., virtualization, cloud)
  • Familiar with Agile development process and automated testing
  • Experience working across large infrastructure environments and distributed across multiple data centers
  • Experience in end-to-end systems automation and orchestration
  • Experience in Systems and Application monitoring systems and instrumentation
  • Proficient in multiple business disciplines/functions strategic directions through technology
  • Develops mindset for risk and control compliance to departmental and company- wide standards
  • Works within standards of financial control and budget management
  • Executes within a client centric environment when working with teams and contributors


About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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