Incident Response Engineer (Remote)

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Founded in 2008, Trustly is the global leader in Open Banking Payments, and the U.S. is Trustly’s fastest-growing market. Today we serve 10,000 merchants, connecting them with over 650 million consumers and 7,600 banks in over 30 countries. In 2021, we processed over $20 billion in transaction volume in our global network.

Our digital account-to-account platform redefines the speed, simplicity, and security of payments. Consumers pay for purchases by simply signing into their bank accounts, bypassing the card networks, and never leaving a merchant’s site or app – no credit card numbers or separate account setup necessary. With offices in Vitoria, Brazil, Silicon Valley in the US, and global headquarters in Stockholm, Sweden, we are a culturally diverse team. Across Brazil, we have embraced remote work from home policy.

At Trustly, we believe that inclusion and diversity are essential foundations for building a fair and equitable society. We do not discriminate based on race, religion, ancestry, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, or disability status. Our main goal is to provide a fair, welcoming, diverse environment with opportunities for all collaborators. The stages of our selection process take place online and without distinction of any kind.

It’s a great time to join Trustly as the Americas team is growing fast. If you thrive in an entrepreneurially-minded, fast-paced, casual, professional, positive, and rewarding work environment, check us out!

The SecOps team is responsible for design and implement security tools and processes targeting company's cybersecurity, such as incident management, root cause analysis, security gap analysis, application security, endpoint security, Cloud Security Governance and Kubernetes Security.

What you'll do:

  • Responding to security incidents, and coordinating a cohesive response involving multiple teams across Trustly.
  • Providing security engineering solutions and support during customer-facing incidents, proactively considering the prevention of similar incidents from occurring in the future.
  • Identifying and recommending solutions that improve or expand Trustly's incident response capabilities.
  • Conduct threat hunting activities, anticipate future threats, and maintain forward-thinking strategies for tools/technology/processes that combat sophisticated threat actors.
  • Partner with key stakeholders and communicate effectively to maintain a continuously improving feedback loop of preparation, identification, analysis, containment, and post mortem activities. 
  • Mitigate, contain and analyze incidents to improve our security posture.
  • Provide best security practices in new projects, demands and changes.

Who you are:

  • BS in Computer Science, Information Security, or equivalent professional experience.
  • Solid experience in areas such as incident response, systems security, network, and/or application security.
  • Scripting skills (E.g: Python, Perl, Bash, PowerShell, etc.)
  • Good ability managing security incidents at a global scale and/or experience working in Security Operations Centers (SOC), Community Emergency Response Teams (CERT), and Computer Security Incident Response Teams (CSIRT). 
  • Expertise with security information and event management (SIEM) systems. Expertise with security orchestration and automation (SOAR) platforms.
  • Practical experience working with cloud technologies - here we use AWS. 
  • Good systemic vision to act and understand the processes in a more holistic way.
  • Interest in updating and studying constantly.
  • Intermediate English level.

Our perks and benefits:

  • Bradesco health and dental plan, for you and your dependents, with no co-payment cos
  • Sulamérica life insurance with differentiated coverage
  • Meal voucher and supermarket voucher
  • Gympass - Platform that gives access to spaces for physical activities and online classes
  • Online labor gymnastics
  • Trustly Club - Discount at educational institutions and partner stores
  • Monthly happy hours with iFood coupon - We hire a band to do an exclusive show for us!
  • English Program - Here you have space to develop your English, and you can choose an Online Platform or English Classes in company
  • Extended maternity and paternity leave
  • Birthday off;
  • Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil
  • Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!
  • Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPI's.
  • Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!

  • #LIRemote

At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.

Want to make a difference in a fast-growing business? Apply now!

More Information on Trustly
Trustly operates in the Financial Services industry. The company is located in San Carlos, CA. Trustly was founded in 2008. It has 806 total employees. To see all 11 open jobs at Trustly, click here.
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