LeaseQuery is seeking an Implementation Coordinator to join our growing team. This role is responsible for getting clients onboarded and adopting the LeaseQuery application after the purchase order is signed. Implementation Coordinators will walk clients through LeaseQuery’s on-boarding process, ensure that the project timeline is adhered to, and be a focal point for information flowing to and from the client. As the point of contact during on-boarding, this role is critical in ensuring that clients have a great first impression of our application and can start utilizing it as quickly as possible.

LeaseQuery's headquarters is located in Atlanta, GA, but this role can sit 100% remote.

What you will be doing:

• Manage customer-facing project services
• Coordinate with Sales, Professional Services and Customer Solutions to onboard multiple clients simultaneously accurately and efficiently
• Engage with Engineering to resolve issues that arise in implementation and communicate product updates to the client
• Initiate, plan and design project timelines based on client specifics and the availability of internal resources
• Comply with department standards in accordance with SOC regulations, especially as it relates to confidential document management
• Support development of business cases with the customer team, including solutions estimates
• Communicate project status and milestones to the client in a consistent and effective manner
• Manage customer relationships as well as the project team and internal experts
• Coordinate with Professional Services team to input client data into the application and train clients on how to use the software
• Use Salesforce and Milestones to track project milestones and client interactions.
• Other duties as assigned

What skills and experience we need you to have:

• 4-year college degree or equivalent experience
• Strong written and verbal communication skills
• Salesforce experience preferred
• Must have strong organizational skills and be detail oriented.
• Project management experience preferred
• 1-2 years of client facing experience preferred
• 1-2 years of experience of working with a high growth or SaaS company

Benefits:

• Flexible PTO (including 11 holidays and your birthday off) 
• 401(k) plan with employer matching 
• Great health benefits with multiple plan option 
• Option to choose between in office, fully remote, or a hybrid work environment for all employees
• Casual dress environment (when in office)
• Catered lunches every Tuesday and Thursday
• Company events each quarter
• Signing stipend for a work-from-home setup
• Free gym membership at our office
• Annual employee development program stipend of $2,000 for each employee 
• Flexible parental leave with 10 weeks paid leave for ALL new parents
• Fertility/adoption assistance 
• Annual tutoring stipend for your children
• Mentorship program available immediately 
• Regular team outings
• Advancement opportunities based on results, not politics
• Culture that emphasizes inclusiveness driven by our REDI Committee

About Us

LeaseQuery simplifies complex accounting with our innovative FinTech SaaS technology. Our products, used by more than 2000+ organizations in 87 countries, are top rated for user satisfaction and ease of use by G2, and our company has appeared on the Deloitte Technology’s Fast 500 list and Georgia’s Fast 40 list among many other recent accolades over the past several years. 

During the past decade, our CEO, George Azih, grew LeaseQuery from a one-person company to a workforce of 280+ representing one of the fastest-growing FinTech companies today. As we move into our next phase of growth, we're looking for passionate and dedicated people who want to invest their energy to align with our company's long-term goals.

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LeaseQuery is an equal opportunity employer to all persons, free from restrictions and prejudice based upon race, color, creed, religion, sex, domestic relationship status, parental status, family status, sexual orientation, national origin, gender identity, age, and disability status. LeaseQuery maintains a drug-free workplace.