Description

Please note that visa sponsorship is not available for this position.
Your Opportunity

Does work-life balance for your current employer mean that you devote most of your life to them and you get the balance of what's left? At New Relic, we take this balance very seriously. Team members generally work 40-45 hours per week, solving exciting challenges in a team environment where efficiency and skill are rewarded via promotions and quarterly, peer-nominated rewards programs.

If this sounds appealing to you, we are looking for an experienced full-stack software engineer and technical leader to join our Error Tracking team. You're ready for this position if you've spent years engineering full stack and/or high-throughput, highly-available production systems that scale easily. You've had plenty of front-line experience in the past but now you're more interested in how complex systems work together to deliver value to our customers. You've made mistakes (probably lots of them) and learned from them. You've also been a part of phenomenal successes where you've kept the customer front-and-center in your designs.

We are excited to consider a remote engineer! Remote team members will be expected to work out of their home office.
What You'll Do

The members of this engineering team design, develop and operate New Relic's Error Inbox product, which helps our customers prioritize the most important errors every day. With it, they can focus on delivering a great customer experience rather than resolving what issues are affecting their users the most, find contextual information about the error right at their fingertips, and work on a resolution, all without leaving New Relic. Since we launched in May, it's been our fastest growing product, used by tens of thousands of users monthly and thousands every day!

Our engineers guide the design, construction/development, documentation, maintenance, and scale of our high-performance back-end streaming and event-handling systems as well as the customer-facing UI and APIs (we are a full-stack team!). They are hands-on in the code and use their knowledge and skills to help the team bake automation, quality, reliability, scalability, and simplicity into everything we do. We hire excellent engineers and you will mentor them to develop maintainable systems that are easy to operate. They lead by example and work closely with engineering management, product management, technical support, and design to build the right features to ensure our customers understand their digital business.

We have a globally distributed development organization with teams spanning a nine-hour swath of timezones, so we value the ability to communicate in written form, ranging from Slack to team notes. The Error Tracking team works remotely from their home offices.
Your Qualifications

Must-haves:

• 3+ years of software engineering experience using modern object-oriented programming languages such as Java, C#, or C++.
• Experience with Javascript, TypeScript, React, and CSS
• Experience with relational data stores such as PostgreSQL
• Knowledge of full-stack software engineering principles
• Experience designing for and deploying applications to common cloud provider infrastructure such as Amazon Web Services or Microsoft Azure
• Collaborative and able to successfully navigate multi-functional teams within the organization

Nice-to-haves:

• In-depth Java development experience (e.g. knowledge of how the GC works, multi-threading, etc.)
• Experience building and operating highly-scalable distributed systems that are fault-tolerant
• Experience with distributed messaging systems such as Kafka
• Experience developing GraphQL APIs
• Experience with Selenium or other test automation tools
• Experience with Terraform or other infrastructure as code tooling
• Experience with AWS EKS, SQS, S3, Redis, ElasticSearch, and/or Kubernetes
• Experience with Git source control and GitHub Enterprise
• Familiarity with Kanban agile methodology
• Experience on a software product team

We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.

Read more about Flex First and New Relic's vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.
About Us

New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what's happening in today's complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world's best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It's the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we're a global company passionate about building a culture where all employees feel a deep sense of belonging, where every 'Relic' can bring their whole self to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.
Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy

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