Qualtrics

At Qualtrics, our mission is to build technology that closes experience gaps.

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Front End Staff Software Engineer

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The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.

Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.

We believe every interaction is an opportunity. Are we yours?

Staff Software Engineer - Front-End

Are you passionate about building delightful user experiences and interfaces? Do you enjoy collaborating with UX/UI design teams on best-in-class interaction models? Do you deeply care about web front-end architecture and best practices and have invested countless hours to learn and refine your skills in front-end technologies? If you answered "Yes" to all of these questions, we would love to hear from you!

The Challenge

As a Staff Front-end Software Engineer for Qualtrics, you will work with the user experience organization and product engineering teams across the entire company to drive the organization towards a common North Star vision for the front-end. You will work closely with business leaders and other architects to understand the needs of the business and the technical architecture of the whole system. You will research, prioritize, prototype, and drive the front-end architecture and engineering improvements that will contribute to the long term success of Qualtrics XM Platform™ used by the thousands of enterprises.

Expectations for Success

Work with UX and UI designers to define the next generation presentation layer
Drive high quality and consistent architecture across the UI surface built by hundreds of engineers across different project teams
Envision and drive high quality front-end architecture
Establish front-end development practices at Qualtrics
Prototype and deliver key front-end components
Contribute to the overall North Star architecture of the platform
Research, and teach modern front-end technology stacks and best practices
Mentor other engineers on their career direction, especially for those that aspire to be front-end experts

Qualifications & Requirements

Minimum of a Bachelor's of Science degree in Computer Science or related field
10+ years of relevant, broad software engineering experience
5+ years minimum of web front-end development experience, preferably as a lead
2+ years of hands-on experience as a staff-level software engineer
Consistent track record of leading the delivery of large-scale, high-quality web products
Experience with Agile Management (SCRUM, RUP, XP), Data Modeling, API design, Containerization, Networking, UNIX, and database or other storage and compute related projects
Experience leading complex projects, with significant bottom-line impact
Experience leading development of process and standard processes
Experience mentoring/training an engineering community on complex technical issues

A Day in the Life

You will work closely with the UX team to define the right interaction models for Qualtrics and contribute to the long term vision for the presentation layer.
You will work with 10+ teams within engineering to understand their individual product development needs and create consensus around the right front-end architecture and development best practices, so that we drive towards consolidation and standardization of front-end technologies and tools.
You will work in a team that directly reports to the CTO and have support and coaching from other senior architects on the same team to help you be successful at the mission of defining and driving a long term front-end architecture direction. You will also contribute to the overall company North Star architecture.

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Catherine Williams

Global Head of IQ

AI DRIVES INNOVATION

Powerful products guide future transformation

Williams helps lead Qualtrics’ efforts to deliver a wide range of solutions, including Predict iQ. She said this product is especially exciting as it provides customers with greater insight into key metrics over time through the power of machine learning. For Williams, this proves the immense potential of both AI and Qualtrics’ technology. “I love how we’re connecting the dots,” she said.

ML applications shine the brightest when they’re able to draw from lots of data and are given clear, unambiguous objectives. We have both.

Anderson Quach

Vice President, Product Engineering

CURIOSITY COMES FIRST

Focus on finding solutions and employing passion

According to Quach, Qualtrics’ engineers are intentional about their tech stack. He said his team is mostly concerned with finding languages that offer solutions for specific problems. For job seekers, that means the types of scripts on their resumes matter less than they may think. “We’re interested in candidates who have strong fundamental programming knowledge with a love for learning and personal growth,” Quach said.

We’re always open to new languages that will help propel our next innovation.

Brad Anderson

President of Products, UX, and Engineering

THE FOUNDATION OF A WINNING AI STRATEGY

Enhancing human connection with AI

As the scale of business continues to grow, it is exceedingly difficult or arguably impossible to manage experiences with sheer manual human horsepower. In 2022, Qualtrics analyzed 2 billion conversations and 1.6 billion interactions on the XM platform with our AI tech.

Many businesses rely on digital systems and large data repositories to automate this work. However, automation threatens to remove the personal touch that we crave. AI is helping us bring that humanness back into the picture by empowering the frontline and inspiring the back office with the information that they need in the ways that they need it delivered with less effort than ever before. Allowing them to do their best work even when they're resource-constrained.

Someone asked me what to look for in a company when considering joining. My answer was simple: culture and people.

At Qualtrics, we take pride in our unique culture and the people that make it so special. Our company values are Transparency, All-In, Customer Obsessed, One Team, and Scrappy - or TACOS, as we like to call them.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

We recognize the importance of a beneﬁt program that focuses on overarching wellness for our team and their families. By providing a robust program, we ensure that our teams can do their best work. This means we've built comprehensive beneﬁt programs for our global teams, curating options to fulfill a wide range of needs and to provide an effective security net for both our team and their dependents.

We use a benefits survey to help shape our benefits programs around what’s important to our people. We listen and aim to create inclusive, equitable packages that support our employees and their well-being. Our benefits include "the usual" - health care options, dental, and vision - alongside strong 401k options and other options like legal services, dependent care FSA accounts, transit FSA accounts, and others. We also have some stars of the show - our global employee assistance program, the global wellness reimbursement, our global mental health benefit, a global benefit for adoption and surrogacy, and the experience bonus program.

Culture

Partners with nonprofits

We go beyond partnering with nonprofits. For Qualtrics, 5 For the Fight is our company's core nonprofit focus. Discover the whole story at www.5ForTheFight.org. We're #AllIn until cancer gives in.

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Employee resource groups

Quarterly engagement surveys

In-person all-hands meetings

Every Monday we host our company all-hands. In the offices, there's a breakfast or snack, and we broadcast for everyone who isn't in. Topics range from performance updates to customer visits.

In-person revenue kickoff

President's club

Flexible work schedule

Remote work program

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Mandated unconscious bias training

In 2020, we launched our global unconscious bias program. We aim to provide our employees with the tools to block and tackle the various types of biases that exist.

Diversity manifesto

Mean gender pay gap below 10%

Diversity employee resource groups

We have ERGS championing people with disabilities, LGBTQ+, Veterans, Underrepresented Minorities, and Women's Leadership Development.

Hiring practices that promote diversity

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Disability insurance

Dental insurance

Vision insurance

Health insurance

Life insurance

Wellness programs

Our Wellness program includes not only an employee assistance program but, starting in 2022, will also include a Wellness bonus that employees can use on services to support their overall wellbeing.

Mental health benefits

Abortion travel benefits

Financial & Retirement

401(K)

401(K) matching

Company equity

Equity grants are considered annually based on performance and seniority level, and undergo annual refreshes.

Employee stock purchase plan

Performance bonus

Child Care & Parental Leave Benefits

Generous parental leave

Qualtrics's parental leave is 6 weeks for all parents. Birthing parents are given an additional 6-8 weeks and have the option to take 2 weeks off before delivery.

Family medical leave

Adoption Assistance

We reimburse up to $10000 for eligible adoption expenses and 6 weeks of paid leave for the parent who is taking the role as the primary caregiver.

Return-to-work program post parental leave

Company sponsored family events

Qualtrics has several events during the year that look to actively include our families, from the annual summer party to welcoming your family on-site for visits.

Fertility benefits

Vacation & Time Off Benefits

Generous PTO

Paid volunteer time

Paid holidays

Paid sick days

Qualtrics offers unlimited sick days, which covers not only the employee but immediate family members. Kids are sick? Stay home without burning your vacation days.

Flexible time off

Bereavement leave benefits

Office Perks

Commuter benefits

Company-sponsored outings

Free daily meals

We serve catered lunch every day!

Free snacks and drinks

Company-sponsored happy hours

Onsite office parking

Pet friendly

Recreational clubs

Relocation assistance

Fitness stipend

Qualtrics's Wellness Reimbursement is $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.

Home-office stipend for remote employees

Qualtrics's Work From Home Stipend is $750 for new employees to use in their first 45 days of employment.

Mother's room

Onsite gym

Professional Development Benefits

Job training & conferences

Lunch and learns

Promote from within

Mentorship program

Online course subscriptions available

Customized development tracks

Additional Perks + Benefits

We additionally cater snacks to the company all-hands meeting each week. You can expect to find semi-annual swag distributions (summer & winter), as well as swag giveaways in the offices. Our Benefits team has always looked to maximize our benefits. Our benefits packages and workspaces are always subject to revision—but only for the better.

View full list of perks + benefits

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