FN Americas RBC Customer Engineer at Nokia (Raleigh, NC)

| Raleigh-Durham, NC
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Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

The pandemic has highlighted how important telecoms networks are to society. Nokia's Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

The Americas Regional Business Center Customer Engineering team works with customer teams, business development, product management, and R&D to provide support and professional services to Fixed Networks customers in the Americas region.

What you will learn and contribute to

As part of our team, you will:

  • Analysis & High Level Design involving Solution Definition, Requirements Development, Architecture and High Level Design
  • System Development Detailed Design involving Interface specifications, Design of Migration Methods of Procedure (MoPs), Failure Mode Analysis, Detailed capacity guidelines, and Performance analysis
  • System Element Development involving System Element requirements specification, implementation, and acceptance of ALU and 3rd party supplied System Elements
  • System Integration & Verification involving planning, design, and execution
  • Network Deployment Detailed Design involving developing configuration templates for software, hardware configuration templates, IP addressing, VLAN, Capacity, and QoS plans
  • Network Element Integration including customizing documentation, performing software updates, establishing and validating connectivity to network and element management system, testing alarms, timing and synchronization, redundancy, call flows, services, and any customer/country specific tests necessary to get customer acceptance and sign off
  • Network Integration involving multiple Network Element Integrations
  • Migration Execution and Legacy Exit involving planning, execution, and management of migration activities including decommissioning obsolete equipment
  • IT Integration including OSS integration with element management systems and customization for provisioning and fault management systems.
  • APC Stack and Intent Development involving design and implementation of APC templates and Intents for provisioning services on the network element


Location: Raleigh, NC

Your skills and experience

You have:

  • A degree in Engineering or related field and at least 4 years work experience
  • Knowledge of Nokia's Altiplano management platform
  • Knowledge of Access Technologies (GPON, XGS, 25G, G.FAST)
  • Knowledge of SDAN / NETCONF / YANG
  • Vaccination against COVID-19 (fully vaccinated)

It would be nice if you also had:
  • Knowledge of Layer 2/Layer3 IP protocols
  • Knowledge of ring architectures (MPLS & ERPS)
  • Familiar with migration from Nokia's ISAM platform to Nokia's Lightspan platform
  • Product test and DevOps experience
  • Automation experience with Python or Robot Framework


What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World's Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation


At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.
More Information on Nokia
Nokia operates in the Software industry. Nokia was founded in 2022. It has 132624 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 111 open jobs at Nokia, click here.
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