Field Engineer at OctoML (Remote)

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OctoML is a fast-growing startup developing the industry's leading machine learning deployment platform. We enable customers to take ML models to production faster and with greater performance. OctoML's mission is to make AI sustainable and accessible so it can be used to thoughtfully improve lives.

We are founded by the creators of Apache TVM, the open-source stack for ML performance and portability. TVM automates the optimization of machine learning models on CPUs, GPUs, edge devices, and specialized accelerators. Building on the success of TVM, our cloud-based OctoML Platform provides choice, automation, and performance to organizations that are taking their trained models to production.

Our team consists of experts in machine learning, hardware, cloud services, and compilers. We have secured over $130M in venture capital funding and our team will more than double in size over the next year. We're based largely in Seattle, but have a remote-first culture with people working all over the US and elsewhere in the world.

We dream big but execute with focus and believe in creativity, productivity, and a balanced life. We value diversity in all dimensions and are always looking for talented people to join our team!

We recognize that people come with experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

As a Field Engineer you will:

  • Evangelize the OctoML deployment platform through demonstrations, blog posts and conferences.
  • Become an expert in the OctoML offerings and enable the Sales and Customer Success teams to provide prompt and accurate solutions to customer's needs.
  • Develop and execute on an operational support strategy that helps our customers continue to grow and be successful on TVM and the OctoML platform.
  • Explain transformational concepts to decision-makers and influence technology strategy.
  • Be excited to try new technologies, using all available tools at your disposal to prove out integrations with ML, DevOps and/or Hardware solutions.
  • Have an interest and passion for Machine Learning.
  • Possess exceptional customer focus and a bent for action, you must work vigorously to earn and keep customer trust while communicating a direction that inspires results.
  • Mentor and role model for your colleagues.

What we look for:

  • B.S. in Computer Science or related field.
  • 6+ years of technical engineering experience.
  • Proficiency in Python.
  • Experience with infrastructure technologies (Docker, K8s, Linux, CI/CD, Cloud).
  • Experience presenting and influencing technology strategy, executives through developers.
  • Ability to break down complex problems and resolve them through customer consultation and execution.

Ideally you will also have:

  • 3+ years of experience working with aspects of the ML lifecycle, either as an ML Engineer or working with at an MLOps company.
  • Working knowledge of one or more of the following: PyTorch, Tensorflow, TFLite, ONNX Runtime, TensorRT, CUDA.
  • Experience working with edge devices in the context of Machine Learning.
  • Experience in information security and risk management including compliance, authentication, federation, encryption, and network security.

Our Benefits:

OctoML aims to provide the resources that employees need to be healthy and comfortable.
- 100% employer paid premium (for employee and dependents) with a low-deductible plan.
- Remote and telework setups for employees (post-COVID)
- Flexible work hours
- Flexible time off + company paid holidays and company downtime 2x per year
- Family & Medical Paid Time Off (includes Maternity, Paternity, Adoption, among others)

OctoML is committed to creating a diverse environment and is proud to be an equal opportunity employer. We hire based on an evaluation of abilities and effectiveness. We don't discriminate against employees on the basis of any other personal characteristic or any classification protected by federal, state or local law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • RustLanguages
    • D3JSLibraries
    • Chart.jsLibraries
    • Vue.jsLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases
    • CockroachDBDatabases

What are OctoML Perks + Benefits

Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within

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