FedNow Principal Site Reliability Engineer

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Company
Federal Reserve Bank of Boston
The Federal Reserve is developing a new interbank 24x7x365 real-time gross settlement (RTGS) service with integrated clearing functionality, called the FedNow service. This service will help enable financial institutions to provide their customers with the ability to send and receive payments any time, any day, and have full access to those funds within seconds. This position is a unique opportunity to be part of a new mission-critical Federal Reserve initiative that will be transformative to the payments landscape in the United States.
A requirement of this position is that the employee must be fully vaccinated against COVID-19 or qualify for an accommodation from the Bank's vaccination policy; individuals who are unable to be vaccinated due to a medical condition or sincerely held religious belief may request an accommodation from the Bank.
Position Contributions-
As a Principal Engineer of the SRE / Production Operations team for FedNow, you will operate the production environment for the program. You will architect, implement, and leverage solution monitoring and tooling to be used for capacity planning, utilization reporting, and scaling. The team uses open source and proprietary software to support Engineering, DevOps, and DevSecOps tools, services, and solutions. The SRE / Production Operations team is part of the Technical Operations (TechOps) department and has the overall responsibility for the design, management and execution of operations required to support the ongoing technical and delivery needs of the FedNow Program, as well as the transition to production support and operations. This team interfaces with internal stakeholders, customers for planning, delivery, and service management. It owns ongoing ITIL processes, and the implementation and driving of continuous improvement initiatives. You will work closely with Engineers and Architects of the FedNow program in order to maintain seamless automation across the entire platform. The ideal candidate is someone who loves building and maintaining reliable and scalable systems, CI/CD tooling, and automating cloud-based highly available, high performing applications.
What Will Be Expected Of You-

  • Provide technical functional expertise to the Engineering, DevOps, and QA teams.
  • Leverage SRE best practices.
  • Work with open-source technologies as needed.
  • Work with CI and CD tools, and source control such as GIT and SVN.
  • Lead the team through continuous improvement of production operations.
  • Offer technical support where needed and developing automation software to speed incident resolution.
  • Stay current with industry trends and source new ways for our business to improve.
  • Implement, configure, and operate tools and products in the DevOps and DevSecOps Toolchain.
  • Building and maintaining tools, services, and automations associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors.
  • Actively troubleshoot any issues that arise in production.
  • Update our processes/documentation and design new tools and processes as needed.
  • Deploy product updates as required while implementing integrations when they arise.
  • Automate our operational processes as needed, with accuracy, and compliant with security standards


Expertise you will bring-

  • Extensive knowledge and understanding of working in AWS environments & services.
  • Experience supporting infrastructure for large multi-services applications.
  • Experience working with continuous deployment in micro-services architectures.
  • Proficiency in scripting languages.
  • Experience working with Linux.
  • Experience with APM tools.
  • Experience working with configuration management tools.
  • Working knowledge of databases.
  • Develop and maintain environment documentation and support procedures.
  • Continually advance technical knowledge and skills.
  • Ensure compliance with Federal Reserve policies and standards.
  • Expertise in test automation and tooling.
  • Knowledge of operating systems (Linux, Unix, Windows).
  • Knowledge of database testing.
  • Knowledge of technology project and secure coding standards.


PLEASE NOTE: Position is responsible for 24x7 support for some systems. As such, the SRE Principal Engineer is required to occasionally work off-hours for maintenance or to resolve technical issues.
Logistics and Requirements-

  • Bachelor's degree in Computer Science, Information Systems, or equivalent background or experience.
  • Candidate must possess demonstrated experience with job duties outlined in this description.
  • 5+ years of supporting production cloud environments.
  • Server administration certification and experience preferred.
  • Strong analytic and problem solving skills.
  • Self-motivated individual with the ability to prioritize and manage changing priorities.
  • Strong customer service skills.
  • Independent critical thinking and decision-making abilities.
  • Excellent written and oral communication abilities.
  • Excellent time-management skills.


The Federal Reserve System is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.
All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.
For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks.
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • TerraformLibraries
    • RsocketLibraries
    • RDSLibraries
    • SpringFrameworks
    • NoSQLDatabases
    • aerospikeDatabases

What are Federal Reserve Bank of Boston Perks + Benefits

Federal Reserve Bank of Boston Benefits Overview

The Boston Fed has very comprehensive compensation and benefits offerings, allowing us to focus on work-life balance while supporting the Bank’s primary focus - Public Service That Makes a Difference®.

In addition to great healthcare, dental, prescription, and vision coverage, the Boston Fed offers a comprehensive Employee Assistance Program (EAP), health and dependent care flexible spending accounts. These benefits are available to employees, their qualified families, and domestic partners. The Boston Fed also has an onsite, state-of-the-art fitness facility, offers season flu shots, and wellness screenings.

Culture
Volunteer in local community
The Boston Fed participates in local volunteer activities and provides each employee with two paid volunteer days.
Partners with nonprofits
Through the work of our Employee Resource Groups (ERG's) and other departments within the Boston Fed, we partner with local Non Profits as a way to give back to the communities where we live and work.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
We believe a hybrid remote/in-office arrangement is part of the future of work at the Boston Fed, which will ultimately offer more flexibility.
Remote work program
Remote work options include: • Office-based • Hybrid/scheduled • Hybrid/ad hoc • Primarily remote
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
The Boston Fed offers employees the chance to participate in employee resource groups (ERGs) and affinity groups with a specific interest. ERGs and affinity groups are a valuable component of the Bank
Hiring practices that promote diversity
We believe in the strength that comes from diverse perspectives, ideas, and approaches to solving important business problems. Our organization embraces diverse employees, constituents, and community
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Federal Reserve Bank of Boston provides backup child care assistance, including tutoring, in-home childcare and virtual child care assistance.
Generous parental leave
Family medical leave
Adoption Assistance
The Bank provides up to $5,000 in reimbursement associated with the cost of adopting a child.
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
The Fed Society plans family oriented events a few times throughout the year.
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
The Federal Reserve Bank of Boston encourages employees to give back with paid volunteer time up to 16 hours a year.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
The Federal Reserve Bank of Boston offers pre-tax commuter benefits for all employees through Wage Works, including a $90 subsidy toward your transit monthly passes.
Company-sponsored outings
Recreational clubs
Fitness stipend
The Bank offers a free on-site fitness center, including classes and open 24 hours a day.
Onsite gym
Professional Development Benefits
Job training & conferences
The Boston Fed offers employees professional development opportunities like onsite training courses and the ability to attend job related conferences and seminars.
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At a time when many organizations no longer offer a traditional pension plan, the Federal Reserve’s Retirement Plan is recognized for the value it provides in helping secure employees’ financial future during their retirement years. Fed employees are automatically enrolled in our pension plan.

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