FedNow Business Automation Engineer

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Federal Reserve Bank of Boston
FedNow Business Automation Engineer
The Federal Reserve is developing a new interbank 24x7x365 real-time gross settlement (RTGS) service with integrated clearing functionality, called the FedNow service. This service will help enable financial institutions to provide their customers with the ability to send and receive payments any time, any day, and have full access to those funds within seconds. This position is a unique opportunity to be part of a new mission-critical Federal Reserve initiative that will be transformative to the payments landscape in the United States.
A requirement of this position is that the employee must be fully-vaccinated (1 or 2 shot vaccination) and boosted or qualify for an accommodation from the Bank's vaccination policy; individuals who are unable to be vaccinated due to a medical condition or sincerely held religious belief may request an accommodation from the Bank.
Position Contributions -
The Business Automation Engineer will contribute to the FedNow service and support the operational teams by developing automation that streamlines the day-to-day operations of FedNow. The Automation Engineer will work closely with operational teams to identify pain points, and will partner with Product and Site Reliability Engineering (SRE) teams to determine which operational pain points will be addressed via product updates in the near term vs. those in scope for operations to address.
What will be expected of you: -
  • Laser focus on a world class, end-to-end customer experience
  • Participate in agile activities (Product Backlog Refinement, Sprint Review)
  • Solution agnostic approach to automation; all options on the table
  • Actively support and promote Continual Service Improvement (CSI) for FedNow
  • Flexibility to support a growing organization through multiple roles

Expertise you would bring -
  • Bachelor's degree with 5+ years relevant work experience; or 10+ years relevant work experience
  • Solid understanding of command line based operating systems (Linux command line, windows command line, etc.)
  • Experience with one or more scripting languages (Python, VBA Macro & Powershell preferred)
  • Experience with multiple methods of automating within a large enterprise (custom development, UiPath RPA, Workflow Automation, ticketing & monitoring tools, etc.)
  • Direct experience in the deployment of ServiceNow, Salesforce, Dynatrace, or similar tools within a large enterprise
  • Strong analytical and problem-solving skills with demonstrated ability to quickly gather, analyze and synthesize information
  • Experience with data visualization tools (Grafana, Tableau, AWS QuickSight)
  • Initiative and innovation toward improving customer experience leveraging the scientific method
  • Ability to work in a demanding environment and handle multiple competing priorities
  • Ability to work in an office environment and/or remotely as applicable
  • Experience with agile software tools such as Octane, Jira, VersionOne, Trello, Confluence

It's added value if you have-
  • Experience working with payments systems (preferred)
  • Familiarity with ISO20022 messages
  • ITIL certification
  • Knowledge of Amazon Cloudwatch, and data lake
  • Knowledge of SQL, Javascript, HTML, & CSS
  • Experience consuming REST APIs from within a scripting language

The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.
All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks.
The second phase, which might not be complete until after you begin working at the Reserve Bank, is an additional risk-based security screening determined by the risk rating of the position. Depending upon the sensitivity of the position, this phase may include, and is not limited to, work and residency eligibility verification, and personal interviews with the candidate, references, and prior employers.
All applicants must have resided in the United States for at least three (3) years.
Full Time / Part Time
Full time
Regular / Temporary
Job Exempt (Yes / No)
Job Category
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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Technology we use

  • Engineering
    • JavaLanguages
    • PythonLanguages
    • TerraformLibraries
    • RsocketLibraries
    • RDSLibraries
    • SpringFrameworks
    • NoSQLDatabases
    • aerospikeDatabases

What are Federal Reserve Bank of Boston Perks + Benefits

Volunteer in local community
The Boston Fed participates in local volunteer activities and provides each employee with two paid volunteer days.
Partners with Nonprofits
Through the work of our Employee Resource Groups (ERG's) and other departments within the Boston Fed, we partner with local Non Profits as a way to give back to the communities where we live and work.
Friends outside of work
Eat lunch together
Intracompany committees
The Fed Society plans many social activities throughout the year that provide opportunities for employees to engage with one another outside of work.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Federal Reserve Bank of Boston provides backup child care assistance, including tutoring, in-home childcare and virtual child care assistance.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We have adopted a remote work posture through 2020 due to Covid-19. Plans to return to the Bank in 2021 have not been determined. Typically, remote work arrangements are at Managers discretion.
Family Medical Leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
The Fed Society plans family oriented events a few times throughout the year.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
The Federal Reserve Bank of Boston offers pre-tax commuter benefits for all employees through Wage Works.
Company Outings
Game Room
Located outside on the plaza, you'll find corn hole and shuffle board available for a quick game between meetings.
Professional Development Benefits
Job Training & Conferences
The Boston Fed offers employees professional development opportunities like onsite training courses and the ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

At a time when many organizations no longer offer a traditional pension plan, the Federal Reserve’s Retirement Plan is recognized for the value it provides in helping secure employees’ financial future during their retirement years. Fed employees are automatically enrolled in our pension plan.

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