Spotify is looking for a Site Reliability Engineer to join our Music Vertical Platform engineering organization. You will forge new ground in how we help labels and their artists and managers, and help us fulfill our mission of giving a million creative artists the opportunity to live off their art. If you're interested in building out the next revolution in the music industry and helping artists succeed in their careers, come join us!

As a part of a reliability-focused team, you will help exemplify, measure and raise the reliability of products and operational capabilities of squads across the Marketplace organization by creating tools, collaborating with teams, evangelizing best practices, and encouraging learning across the organization. You'll work closely with engineers to advocate for sensible, scalable, systems design and share responsibility with them in diagnosing, resolving, and preventing production issues — we are strong believers in engineering teams taking operational responsibility for their products and work hard to support them in this.

What you'll do

• Design, code, and operate tools and systems to reduce the amount of time and effort vital for our engineers to scale our products for artists, their teams, labels, and other music industry partners.
• Monitor, review, and improve the reliability of systems and practices in the Marketplace Mission’s domain.
• Work closely with Marketplace squads to assist them in adopting and improving their use of existing tools and practices such as SLOs, alerting, runbooks, synthetic testing, and general observability.
• Participate in an on-call rotation alongside the engineers who build our products.
• Analyze incidents involving Marketplace systems.

Who you are

• You have 3+ years of relevant experience.
• You are passionate about reliability practices and excited to help teams improve how they maintain their own reliability.
• You are familiar with the principles of site reliability engineering, such as eliminating toil, embracing risk, simplicity, and release management.
• You are deeply curious, and enjoy exploring both technical and organizational problems and domains.
• You are comfortable with large-scale production systems and technologies, for example, load balancing, monitoring, distributed systems, containers and/or configuration management.
• You have strong coding skills in at least one programming language, and a desire to pick up more. We work primarily in TypeScript, with some Java and a smattering of python and shell scripting.
• You have familiarity with and passion for software engineering best practices such as testing, continuous integration and continuous delivery.
• You have the ability to thrive in a rapidly evolving, globally distributed environment.
• You have a bachelor's degree in Computer Science, a related discipline, or equivalent practical experience.

Where you'll be

• We are a distributed workforce enabling our band members to find a work mode best for them!
• Where in the world? For this role, it can be within the Americas region in which we have a work location.
• Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
• Working hours? We operate within the Eastern Standard time zone for collaboration.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 381 million users.

Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.

This role is not eligible for hire in Colorado, USA.