Enterprise Solutions Engineer

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About Crunchbase
Crunchbase helps over 70 million people around the world connect with the companies and people that matter. We are democratizing access to opportunities so that entrepreneurs, investors, job seekers, salespeople, and others can accelerate innovation for a better future. We are proud to build products that are shaping how companies and people connect, using our intelligence and data to help them communicate in a more meaningful way with one another.
We are committed to a positive, diverse, and inclusive culture by hiring for potential, focused on the inclusion of people who have different ways of thinking, different viewpoints, different backgrounds, and different skill sets. We value a transparent and open culture that positively impacts our teams and our products.
Crunchbase has a remote-first approach, and is open to hiring in these locations:
Atlanta, Austin, Boston, Chicago, Denver, Las Vegas, Los Angeles, Miami, Minneapolis, New York, Portland, Raleigh, San Francisco, and Seattle
Sales at Crunchbase
Our team is looking for an Enterprise Solutions Engineer to support our sales teams with technical challenges and competitive scenarios throughout the sales process. You will use your deep understanding of the product and client needs to increase win rates, deal size and accelerate the overall sales cycle. The ideal candidate will combine technical, product, and business skills to help our clients be successful within the platform.
What You'll Do:

    • Work alongside sales and customer success as the ultimate product specialist and demonstrate the value of the Crunchbase platform via POCs, demos & technical evaluations
    • Help complete RFPs (i.e. security questionnaires) and build technical resources that empower the sales team
    • Identify key technical objections and develop a strategy to resolve technical blockers in a scalable way
    • Proactively work cross-functionally (Sales, Support, Product Management, Engineering) in order to get deals across the line
    • Partner with the clients' sales operations/leadership team by showing them how to achieve their ideal workflows and use cases with our Prospecting Solutions
    • Synthesize customer feedback and interactions to identify common themes or opportunities


What We're Looking For:

    • 2+ years of experience as a Solutions Engineer or Technical Account Manager
    • A background that combines business experience and technical knowledge
    • Knowledge of the enterprise software space, especially around sales tools such as Hubspot, Salesforce, Zoominfo, Gong and Outreach
    • Deeply curious, wants to understand the why, and excited to dig into the details to find answers
    • Ability to troubleshoot with customers at a technical level, including working with customers' tech team
    • Comfortable independently developing and implementing recommended approaches to sophisticated or ambiguous problems while making thoughtful trade-offs (including coming up with creative workarounds to unblock customers)
    • An aptitude to learn about relational databases in Data Platforms and APIs using python, java, Postman
    • Able to understand high-level system architecture, and take into account built-in trade offs when building demos and solutions


What Crunchbase Offers:

    • Competitive salary and equity
    • Remote first policy
    • Generous Reimbursement policy for learning and development activities
    • Monthly fitness / mental health reimbursement
    • 10 weeks of fully-paid time off for new parents
    • Flexible Paid Time Off (PTO)
    • Volunteering Paid Time Off
    • Incredible medical, vision, and dental benefits for employees & their families
    • Free One Medical Group membership for employees & their families
    • 401(k) and Roth plans, and free annual financial adviser check-in
    • Monthly internet stipend
    • Work from home allowance to purchase furniture for your work from home space
    • Annual carbon offset
    • Matching charity contributions for our Townhall awards
    • A team of creative, transparent entrepreneurs driven to accomplish our mission


At Crunchbase, we value team members who are passionate and enthusiastic about what we're building here. We believe there is no "perfect" candidate, and want to encourage applying even if all the requirements listed aren't met. If you're passionate about Crunchbase and looking to learn and grow, then we look forward to reviewing your application!
Crunchbase does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, or marital status. Every day our team is honored to work with entrepreneurs and innovators from every corner of the globe, and we aim to build a team that reflects the diversity of our customers. Each individual at Crunchbase brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides a better service to its customers, and helps us all grow and learn as individuals.
#LI-RJ1 #BI-Remote

More Information on Crunchbase
Crunchbase operates in the Software industry. The company is located in San Francisco, CA. Crunchbase was founded in 2007. It has 160 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all jobs at Crunchbase, click here.
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