Enterprise Architect (New York)

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Databases are the beating heart of every business in the world.

Cockroach Labs is the creator of CockroachDB, the most highly evolved cloud-native, distributed SQL database on the planet that scales fast, survives anything, and thrives anywhere. We created CockroachDB to unshackle teams from the constraints of their database. Join us on our mission to enable every developer to build world-changing applications!

About the Role

Our Enterprise Architects help customers fully utilize the technical benefits of CockroachDB. We believe that in order for an Enterprise Architect to be successful, they must understand every part of the database, including modern and legacy deployment tools and systems, both on premise and in the cloud, the surrounding infrastructure stack, and produce reusable artifacts that demonstrate strengths and disseminate the information, while balancing both reactive and proactive activities.  The location for this role is flexible but the person will be focusing on customers in the eastern timezone.

You will 
  • Own the expert technical guidance and assistance with our customers during their planning, design, testing, migration, and implementation efforts as they modernize both their legacy SQL applications and new, next generation applications
  • Utilize your deep technical skills to provide measurable value to customers and drive sales growth
  • Educate customers on the unique capabilities of CockroachDB and design solutions to meet a wide variety of challenges
  • Drive adoption and implementation of Cockroach Labs tools/features by leading requirements and design sessions, migration analysis and strategy, performance analysis and tuning, hands-on product and technical workshop sessions
  • Execute on the solution deployment - deploy clusters, migrate customers, administer users, etc.  
  • Have Database Admin/Operations experience:
    • working with users and troubleshooting basic day-to-day issues 
    • deploying monitoring and alerting, and ensuring DRIs (Directly Responsible Individuals) are alerted to issues  
    • responsible for coordinating with customers on projects and deliverables  
    • Keep a complex system running and solve problems relating to mission-critical services
    • Design, implement, operate, and troubleshoot the automation and monitoring of production clusters to maximize performance and availability
    • Drive disaster recovery tests, turning down pieces of CockroachDB to test its overall resilience to failures
    • Participate in an on-call rotation for production systems
  • Need to learn new technologies constantly and quickly to keep pace with customer environments  
  • As a member of the Revenue organization, you will partner with members of the Sales and Customer Success teams in driving new business opportunities and expanding adoption in existing customer organizations
  • Develop and implement best practices, processes and tools which can continually enhance Cockroach Labs’s Customer Success Program
The Expectations

In your first 30 days, you will learn about CockroachDB and figure out where the product would be a good fit for certain use cases. During this time, we also believe it’s important for you to establish internal relationships across sales, product, and engineering to effectively be able to navigate resources to help you in your efforts with customers.

After 60 days, you will be leading customer efforts, including design, testing, learning refactoring opportunities, migration strategies and considerations, implementation methods, and executing on solution deployment. As you continue to grow in the role, you will be moving into owning best practices and industry solutions, developing reusable artifacts supporting the organization's growth and intellectual property. The artifacts creation and re-use are key to help both pre and post sales activities.

You Have
  • 3-5+ years of overall relevant experience
  • Strong experience writing, developing and presenting technical content for external audiences
  • A mix of skills that can include an in-depth knowledge of databases, distributed systems, public cloud systems, containers and VM, orchestration tools, linux systems for benchmarking, and modern enterprise software architecture
  • Technical knowledge of enterprise applications, platforms, and data ecosystem, with ability to go deep on technical aspects to understand current and future customer needs and present CRDB technical benefits
  • Experience in designing and building cloud-based deployment infrastructures.  Focus will be database-centric, although the database is only one component of the tech stack.  This person must be able to work within the customer environment to understand their current stacks and be able to design solutions to meet the needs of CRDB on customer infrastructure.  They should be familiar with various infrastructure stacks and technologies (bare metal, cloud, VM, containers, orchestration), network, security, etc.
  • Experience as a skilled database administrator
  • Expertise in analyzing, monitoring, and troubleshooting large-scale distributed systems
  • Experience in shell programming and scripting (i.e., Bash).  Software development using one or more of the following: Go, C, C++, Python, Java is a plus  
  • Proficiency working with algorithms, data structures, and production troubleshooting
  • Expertise in working with major cloud providers (AWS, Azure, GCP, etc.) and Cloud APIs
  • Debugged and optimized code to automate routine tasks
  • Experience building collaborative relationships with your colleagues. You enjoy being part of the code review process and partnering with your teammates on challenging problems
  • 1-3+ years of experience as an Enterprise Architect with a proven success record
  • 1-3+ years of experience as an Engineer architecting a modern enterprise software application, such as Domain Driven Design and Event based architectures
  • A degree in Computer Science or other technical major 
Our Benefits
  • 100% health insurance option (for you and your dependents!)
  • Paid parental leave (with baby bucks)
  • Flexible time off & flexible hours
  • Learning and Development budget
  • Relocation support

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected]

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Candidate Location Eligibility:
New York City, NY

Technology we use

  • Engineering
  • Product
    • C++Languages
    • GolangLanguages
    • ReactLibraries
    • ReduxLibraries
    • CockroachDBDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • AirtableManagement

What are Cockroach Labs Perks + Benefits

Cockroach Labs Benefits Overview

Flexible Working: You are free to arrange your work schedule to meet your individual circumstances.

Wellbeing for All: We partner with Spring Health and an Employee Assistance Program to provide free counseling and support mental health on our team.

Flex Fridays: Focus on what drives and motivates you outside of core work responsibilities. This is your day to self-manage and grow in whatever way you choose.

Having Fun Together: We dedicate company time to bond over everything from trivia and karaoke to paint-alongs and fitness classes (even online!)

Team Trips: Twice a year we voyage beyond Manhattan’s shores. These might be trips to the Caribbean or to the mountains. The connections made in these environments build friendships and deepen the ties which make working together fun and productive.

Flexible Time Off: We care about productivity, not face time. Take time off when you need it.

Learning is Good: We provide $2500 annually to support learning and development through workshops, conferences, and networking events.

Paid Parental Leave (with baby bucks): We offer 12 weeks of paid parental leave to all new parents after 30 days with us, individualized transition time and re-entry support, plus $500 in baby bucks.

Health & Retirement: 100% health insurance coverage for you & your dependents; One Medical membership; Gym discounts; free Citibike membership; FSA; 401(k).

Culture
Volunteer in local community
Cockroach Labs does at least two company-wide volunteer days, partners with BUILD NYC, and for every referral that gets hired, we donate $2,500 to the referrer's charity of choice.
Partners with Nonprofits
Cockroach Labs partners with Women Who Code, Black Girls Code, and more. Our marketing and recruiting efforts have long replaced swag with charity-based campaigns.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Cockroach Labs regularly trains the company on avoiding unconscious bias, anti-harassment, and fairness in hiring.
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Cockroach Labs' CREWS are groups to foster inclusivity and connection, including [email protected], Women of CRL, Infinite Colors (for neurodivergent people), and Roacher Pride. New Roachers can start one, too!
Hiring Practices that Promote Diversity
We've built a fairer hiring process including resume-blind, exercise-based interviews, implement rubrics across all of our hiring processes, and conduct regular unconscious bias training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our employees have access to an FSA which allows them to make pre-tax contributions to an account for medical expenses.
Disability Insurance
Dental Benefits
Cockroach Labs offers comprehensive dental coverage with preventative care coverage at no cost to employees.
Vision Benefits
We cover 100% of the premium for vision insurance which covers up to $130 in frames or contact lenses per year.
Health Insurance Benefits
100% Company-sponsored Medical, Dental, Vision, Basic Life, AD&D, and Disability Insurance for You, Your Spouse, Partner, and Dependents.
Life Insurance
Cockroach Labs offers competitive life insurance to our employees.
Wellness Programs
Our Workplace Experience team organizes wellness events including summer yoga, we cover a portion of employees' gym memberships, and organize outdoor retreats when conditions allow.
Team workouts
Mental Health Benefits
Cockroach Labs partners with Spring Health to provide complementary therapy sessions to all employees in addition to comprehensive medical coverage.
Retirement & Stock Options Benefits
401(K)
Company Equity
Equity compensation is determined by the impact we expect an individual to have in their role paired with the risk that earlier employees took in joining the company.
Match charitable contributions
Cockroach Labs matches employee referral bonuses with an equivalent donation to a 501(c)(3) organization of the employee's choice.
Child Care & Parental Leave Benefits
Generous Parental Leave
Cockroach Labs offers up to 12 weeks of flexible family leave, $500 Baby Bucks, re-entry support, and more to all employees.
Flexible Work Schedule
Cockroach Work Week: We offer employees a flexible schedule. Roachers are invited to work with their managers on determining an agreeable regular schedule, understanding that flexibility is essential.
Remote Work Program
Cockroach Labs offers a hybrid work model in which both working from home, from office, and some combination is possible.
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Cockroach Labs regularly hosts Connect + Contribute Days, company-wide opportunities to volunteer or contribute to your community on company time.
Paid Holidays
Paid Sick Days
Cockroach Labs offers up to two weeks per year of sick leave in addition to flexible PTO.
Perks & Discounts
Casual Dress
Commuter Benefits
Pre-tax Commuter Account & Paid Citi Bike Membership
Company Outings
Monthly Company Activities & Bi-Annual Company Trips
Free Daily Meals
Lunch Monday thru Thursday & Team Dinners Every Other Tuesday
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Relocation Assistance for You and Your Family to Move to NYC
Fitness Subsidies
Home Office Stipend for Remote Employees
We provide each full-time Roacher with a $1,000 budget to improve their work-from-home setup.
Professional Development Benefits
Job Training & Conferences
$2500 Learning is Good Budget - to be used for learning materials, conferences (and travel), and continued education.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

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