Engineering Services Coordinator at Flock Safety (Remote)

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Eliminate Crime. Build Community. 

Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society. 

Our Safety-as-a-Service approach includes affordable devices powered by LTE and solar that can be installed anywhere.  Our technology detects and captures objective details, decodes evidence in real-time and delivers investigative leads into the hands of those who matter. 

While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fun relationships even when we are physically apart. Our flock of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. Flock Safety is headquartered in Atlanta and operates nationwide. We have raised over $380M in venture capital including a recent Series E round led by Tiger Global.  Now surpassing a 3B valuation, Flock is scaling quickly and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

About the opportunity 

Flock is looking to add an Engineering Services Coordinator, part of our Product Engineering group. 

This role will take on the challenges with building and maintaining engineering services within Product Engineering.  This includes Product Lifecycle Systems, Documentation Control, Support for Auditing teams, reporting and technical logistical support.

Some challenges you and your team will tackle

  • Maintain the PLM system (Arena), including ECO Processes and information control.  Be the subject matter expert for the applications and processes.
  • Ensure data integrity between systems (PLM, Jira, Salesforce) throughout change cycles. Lead continuous improvement efforts of ECO and other related practices.
  • Analyze and track ECO submissions to minimize processing time between submission and implementation.
  • Own Part Number Creation at Top Levels, support Device Engineering Part Number needs.
  • Supporting Supply Chain Operations to ensure documentation & processes are effective and complete.
  • Supporting production teams in the day-to-day execution of the manufacturing support via assembly documentation generation and delivery.
  • Support the Product Engineering Quality system by tracking root cause analysis and corrective actions from recovery between Asset Engineering,  NPI Engineering and Device Engineering teams.
  • Manage Product Engineering Reporting, including Cellular Line Audits, on hand material inventories & asset build reviews.
  • Supporting Supply Chain Strategy & Material teams and personnel in the day-to-day execution of the sourcing & CTB  tasks via RFQ & Build documentation (BOMs).
  • Responsibility for ensuring compliance with supply chain SOPs.  Assist in writing and implementing SOPs.
  • Support BI & other external strategy teams in providing clean and complete data from Product Engineering.
  • Support Asset Engineering in the coordination of Asset Logistics as well as internal production support.
  • Ensure ECOs are audited for conformity to standard operating procedures and within the system rules of Arena. Advise on best practices for documenting changes on new and existing products.
  • Ensure actions that fail processes are effectively remediated by internal/external representatives.
  • Coordinate the long-term storage archival of original documents and maintain document integrity, per mandatory retention policies.
  • Support Director in managing internal and external decision making.

About You

  • 3+ years of engineering experience, with emphasis on manufacturing, process & documentation control and output driven projects.
  • Engineering Degree: Electrical, Mechanical, or Industrial Bachelor's or Associates degree + additional experience 
  • PLM Experience (Arena Preferred)
  • Understanding of change management practices and their implementation.
  • Strong verbal and written communication skills
  • Ability to operate efficiently and effectively in a fast-paced environment
  • Strong attention to details and quality.
  • Demonstrate effective interpersonal skills.
  • Experience with manufacturing (electronics preferred)
  • Ability to read and follow technical drawings
  • Exceptional organization skills
  • Excellent follow-through 
  • Knowledge of applicable industry and standards in design, engineering and manufacturing
  • Experience with Jira and Salesforce a plus.

Why join the Flock? 

When you join the Flock, you are joining a diverse team of passionate, ambitious, intelligent people that put team over self. We offer competitive salary, benefits, and the opportunity to grow your career at a fast-paced, high growth start up. We genuinely care about the well-being of our employees both in and out of the office and understand the importance of work/life balance. We’d love for you to join us in the fight to eliminate non-violent crime, one neighborhood at a time. 

More Information on Flock Safety
Flock Safety operates in the Cybersecurity industry. The company is located in Atlanta, GA. Flock Safety was founded in 2017. It has 170 total employees. It offers perks and benefits such as Health Insurance Benefits. To see all 27 open jobs at Flock Safety, click here.
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