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Company Description

Position: Engineering Manager (QA)
Location: San Jose,

For over 10 years, Zscaler has been disrupting and transforming the security industry. Our 100% purpose built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,500 companies and 100 Million threats detected a day.

We work in a fast paced, dynamic and make it happen culture. Our people are some of the brightest and passionate in the industry that thrive on being the first to solve problems. We are always looking to hire highly passionate, collaborative and humble people that want to make a difference.

We are looking for Engineering Manager QA that will help take Zscaler's security platform to the next level. Candidate will have an end to end ownership of feature starting from testing, automation, deployment and helping with monitoring of the feature(s).

Job Description

  • Passionate about building a world class team that excels at producing innovative and high quality end point products and services in the Networking and/or Security space.
  • Customer focused and highly driven to solve real problems for customers, experienced in handling customers escalations.
  • Driving quality process and trustworthy computing initiatives throughout the product lifecycle to identify architecture, design and coding defects early in the release process.
  • Communicating technical solutions to all levels within group and cross discipline. 
  • Status reporting and presenting solutions is an integral part of the job.
  • Ensure highly available services with zero downtime. Be responsible for delivering and deploying the SaaS services in partnership with the SRE and operations teams.
  • Ensure that you maximize the productivity of your team, especially by predicting and resolving obstacles and dependencies before they’re needed
  • Put in place and enforce best-in-class processes for ensuring high quality and high uptime for the product developed by the team
  • Manage day to day direction of Quality Assurance & Cloud reliability team.
  • Setting up engineering strategy for the team both from technical and business front
  • Ensuring that all programs are delivered with agreed upon business value, on time and highest quality
  • Contributing to talent hiring, people skill development, setting objectives and goals 
  • Develop an automation focussed QA strategy to improve QA processes, plan and execute fast paced agile releases. 
  • Formulate timely reports and documentation to track release progress.
  • Develop training and onboarding processes
  • Lead a geographically distributed team in a fast-paced customer focussed environment.

Qualifications


  • Have led a team of 4 - 6 engineers, and have 3+ years of Engineering Management experience leading Engineering Quality Assurance teams for multiple End Point products in the Networking and/or Security space.
  • Have collaborated and partnered effectively with cross functional teams to execute on shared goals.
  • Ability to be flexible and productive in a fast-paced environment with geographically distributed teams.
  • Expert knowledge technologies like Common Network Protocols such as HTTP, DNS, TCP and UDP, DNS, SSL/TLS, Operating systems (Windows, Mac, iOS, Android, Linux), Virtual Platforms (VMWare, KVM etc), Cloud Platforms (AWS, GCP, Azure), Performance Testing, Scalability, Web Application Firewall, Kerberos, LDAP, RADIUS, X509 Certificates.
  • Excellent collaboration and communication (verbal and written) skills
  • Experience with one or more of the following skills/technologies is an advantage: VPN or Security endpoint Client softwares.
  • Experienced in building an effective automation strategy
  • Proven skills in developing and executing a QA Automation strategy.


Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.

Learn more at zscaler.com or follow us on Twitter @zscaler. Additional information about Zscaler (NASDAQ : ZS ) is available at http://www.zscaler.com. 
#LI-DC4

Additional Information

All your information will be kept confidential according to EEO guidelines.

What You Can Expect From Us:

  • An environment where you will be working on cutting edge technologies and architectures
  • A fun, passionate and collaborative workplace
  • Competitive salary and benefits, including equity

Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com. 

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PipedriveCRM
    • MarketoLead Gen

An Insider's view of Zscaler

What are some social events your company does?

Here at Zscaler, we know how to have fun! Many of us participate in events ranging from celebrating cultural events, Intern Expos, Family Fun Day, International Women's day, to organizational off-sites.

We are able to find ways to celebrate anything from annual Employee Work Anniversaries to being recognized as a Great Place to Work company!

Valerie

Talent Ops Specialist

What kinds of technical challenges do you and your team face?

One challenge my team faces is staying ahead in the ever-changing tech landscape. We’re tackling this by building a library of widgets, or carefully designed, reusable pieces of code, so we can keep our tech stack dynamic. The goal is to be able to plug these widgets into any of our products, reducing redundancy and keeping things loosely coupled.

Bettina

Software Engineer

What are Zscaler Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
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