Engineering Manager at Happy Returns (Remote)

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We’re not solving a small problem, and we’re not addressing a small market. We’re tackling returns—the part of the online shopping experience shoppers say they hate most. Our customers, i.e., top online retailers, use Happy Returns’ returns software and reverse logistics to offer shoppers a genuinely delightful return experience while at the same time reducing costs, retaining sales, and making their supply chains more sustainable. We’re making returns legitimately better for everyone, and we’re having fun doing it.

The Engineering Manager will:

  • Constantly improve team productivity, refine agile processes, and create methods to increase efficiency
  • Oversee the day-to-day operations of two engineering teams (8 direct reports)
  • Lead the effort of recruiting new outstanding engineers
  • Train new software engineers on our best practices, standards, culture, and policies
  • Perform personnel management tasks for two teams of developers, including performance reviews, mentoring, and planning each direct report's career growth
  • Actively participate in system architecture discussions and technical design reviews to ensure the scalability, reliability, and security of the Happy Returns system
  • Enforce clean code and excellent coding practices by conducting thoughtful code reviews
  • Actively participate in bi-weekly engineering lunch & learns to promote continuous growth and knowledge sharing
  • Collaborate closely with Product Managers to meet and exceed customer needs in the simplest possible ways
  • Help us build and maintain a world class technology system so we can achieve our mission of making returns beautiful for Shoppers, Retailers, and the Planet

We are looking for someone who has:

  • Outstanding written and verbal communication skills
  • A minimum of 2 years of experience successfully managing engineering teams to deliver world class software, preferably at a rapidly scaling startup
  • Over 6 years of experience developing and testing web applications
  • Demonstrated ability to collaborate with stakeholders to ensure engineers are exceeding the needs of the business
  • The ability to coach engineers into shipping high quality, maintainable, and well tested code in a high velocity environment
  • A strong interest in joining a highly collaborative environment and working daily with Developers, Product Managers, DevOps Engineers, and QA Engineers

Bonus points if you have:

  • Expertise in multiple server-side languages such as Go or Python
  • Proficiency in one or more modern JavaScript frameworks such as React
  • Familiarity with database technology such as PostgreSQL, MySQL, and MongoDB
  • Experience with Docker, Kubernetes, and AWS
  • Strong interest in e-commerce, logistics, and/or sustainability

We believe we work more productively, and our jobs are more enjoyable, when our team includes members with a diversity of backgrounds and life experiences. We take all reasonable steps to seek out candidates with diverse experience and ensure our work environment is welcoming and respectful for everyone on our team.

As part of PayPal, you'll receive world class benefits, including:
- Unlimited PTO
- Medical, dental, and vision (80% of premiums for you and your dependents)
- Wellness Days
- Employee Resource Programs
- Employee Stock Purchase Plan
- Paid parental leave
- 401K Matching

More Information on Happy Returns
Happy Returns operates in the Logistics industry. The company is located in Santa Monica, CA. Happy Returns was founded in 2015. It has 70 total employees. To see all jobs at Happy Returns, click here.
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