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BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like Walmart, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management.

Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S., BetterCloud has raised $187 million to date.

We are a high-energy, high-growth product company seeking an enterprising individual to join our growing team as an Engineering Manager. This team’s mission is to provide automation features for our SaaSOps product. A demonstrated background in leading software engineering teams is a must to be successful in this role. We’re big believers in continuous delivery and use metrics like cycle time, defect removal efficiency, and mean time to resolution as tools to improve and get better. The ideal candidate will have demonstrated experience with these or other metrics having used them to constantly improve. 

Our products live in the cloud on Google’s Cloud Platform. Our microservices technology stack includes React on the front end, Java (primarily) and Scala server side, and a mix of relational and NoSQL solutions on the back end, including MySQL, ElasticSearch, and BigTable. We handle eye-popping amounts of data and events using stream processing technologies such as Kafka and Flink.

We don’t expect anyone to have experience with all of these technologies. We’re simply looking for a seasoned software engineering leader who loves to build, lead, and mentor highly functioning development teams. The ideal candidate has spent is well-versed in software development best practices including Agile methodologies and API standards, has prior management experience over professionals responsible for business critical software delivery and is a strong practitioner in partnering with business teams to deliver business outcomes.

If you have these qualities and are willing to hit the ground running then this job is perfect for you!

About You 

  • 7+ years experience building/enabling enterprise level software solutions
  • 2+ years (most recently) leading/managing development teams
  • A solid understanding of Scrum or Scaled Agile and how to apply their respective practices in a pragmatic way
  • Ability to work with other stakeholders - product management, product design, and product operations / project management -  to break down epics into manageable chunks that can then be executed on by your teams
  • Collaborate with other business stakeholders including Customer Success, Sales, Finance and Security
  • Mentor and coach software engineers of various levels of experience 
  • Manage a high performing team of 5-10 individuals, with a focus on developing their talents and passions
  • Ability to work in a highly collaborative way across functions
  • Proficiency in delivering highly performant, scalable, extensible, maintainable, secure software as part of a larger technology solution integrating seamlessly with other parts of the solution

What You’ll Do 

  • Acts as a mentor, leader, and manager for the software engineers on their team.
  • Works with their team members to find their strengths and passions, and use them to build a career path
  • Ensures optimal performance of the team following performance management guidelines and ensuring the team is meeting or exceeding expectations.
  • Builds a tight relationship with other stakeholders.  Works with those stakeholders to develop the roadmap for their team and then execute against the roadmap.
  • Collaborates with architects and technical leaders across engineering, security, and operations to help define, evangelize, and achieve the overall technical vision of BetterCloud.
  • As a continuous delivery advocate, constantly look for ways to make your team more efficient.  Embraces KPIs like cycle time, predictability, and defect removal efficiency and treat them as tools we can use to improve.
  • Acts as a coach and cheerleader for your team.  Attend sprint planning meetings to ensure everyone understands and buys into the goal the team is looking to accomplish and help remove any impediments that may be in their way.  You celebrate wins!  You look for learning opportunities and future prevention in the misses.

What We Offer

  • Career growth opportunities coupled with both leadership and technical training
  • Competitive base salary
  • Full benefits package

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

*Remote - Qualified applicants based on most states of the U.S.A. are eligible for this position. Note that there are a number of states from where this position cannot be held.

#LI-Remote

#BI-Remote

In accordance with applicable law, the following represents BetterCloud’s reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Salary Range: $180,000 - $200,000

This salary range represents BetterCloud’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and BetterCloud may ultimately pay more or less than the posted range.  The final salary for this position will be determined in BetterCloud’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of BetterCloud’s business and other operational considerations.

Overview of BetterCloud Benefits:

  • Health benefits package (including medical, dental, vision) 
  • Flexible spending accounts
  • PTO (sick leave, parental leave, vacation benefits)
  • Employee Assistance Program
  • Mental Health Resources
  • 401k
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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • SpringFrameworks

An Insider's view of BetterCloud

What's something quirky about your company?

"People here truly live out our company values! I work with every candidate that we hire at BC and liaise with recruiters, hiring managers, and other stakeholders. BetterCloud attracts folx that align with our values and as we move candidates through the process, I hope they can feel the kindness and authenticity that BC fosters."

Grace Houghton-Larsen

Talent Acquisition Coordinator

What does your typical day look like?

"Since starting in May of 2021, not only have I grown technically, but professionally as well. BetterCloud fosters an environment for professional development and provides opportunities to hone various skill sets that may further you in your career."

Kyle Paladini

Software Engineer

How do your team's ideas influence the company's direction?

“My team is responsible for onboarding all our new customers onto the BetterCloud platform. This means after the customer purchases BetterCloud, my team becomes the face of BetterCloud and the voice of our customer. We are the customer”

Natalie Sorrells

Director, Professional Services

What are BetterCloud Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Chocolate Rain, Rainbow Mafia,CurryCloud, Women of BetterCloud & Juice
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Competitive salary + full benefits package, stock options, 401K, stocked kitchen, high end tech tools, team outings and more!

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