Telesign exists to make the digital world a more trustworthy place for everyone.

Engineering Manager (Score)

+1 more | Remote
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Locations: AZ, CA, CO, DC, FL, GA, IL, MD, MI, MN, NC, NJ, NV, NY, OR, PA, TN, TX, UT, VA, WA, WI
TeleSign is hiring an Engineering Manager to join our team! In this role, you will manage both projects and the team that support our internal and customer-facing web properties. You will be a security-focused and customer-centric leader who is excited not only about designing and architecting the big picture, but also about working closely with the people who will help to make it happen. This is a hands-on development role that includes people management.
The Software Engineering Manager covers part of a Sr. Software Engineer's function and is responsible for managing a software engineering team and working with the Director or Sr. Manager on the team career growth. The role requires a balance between people management, leadership, and technical responsibilities. Help with product design and development, he/she also hires and trains staff.
  • Can perform Sr. Software Engineer job functions when needed
  • Oversee the software development processes within the team
  • Responsible for architecture and technical direction of his/her team in coordination with the principal engineer and/or architect
  • Manage a team of both Software Engineers and SDETs
  • Work closely with a principal engineer(s) of the domain, architect(s) and the chief architect to ensure the design and implementation neither create nor contribute to technical debt
  • Understand and align with the company's vision and strategic objectives and communicate them to the engineering team
  • Effectively communicate company and Engineering organization objectives to team members and implement solutions
  • Work closely with the counterpart in Product Management to ensure technical aspects of a project are well understood and included in the requirements, and the requirements are well thought through
  • Anticipate, detect project execution issues, and take corrective action in collaboration with the team, Program Manager, and other teams
  • Develop team members performance and training plans, ensuring that they align with the company's objectives and the individual's career goals
  • Ensure team members apply SDLC standards and best practices
  • Plan and coordinate all the activities of the team
  • Ensure operational continuity of the team and proactively escalates any potential risks
  • Work with other teams' Software Engineer managers to coordinate cross-team communication
  • Participate in the hiring process of Software Engineer and SDET Engineers

Essential Requirements
  • 7+ years of software development experience preferable a Linux Environment
  • 0-4 years in a leadership role including experience leading a software engineering team, setting priorities and plans to meet business goals and objectives
  • Excellent verbal and written skills
  • Passion for team building and mentoring
  • Strong understanding of AGILE and SCRUM methodologies
  • 3+ years' experience with:
  • Developing cloud-based, scalable ETL/ELT, data pipeline tools (Glue, Spark, etc.)
  • Distributed SQL querying (Athena, Presto, etc.)
  • Workflow orchestration tools (AWS Step function, airflow, etc.)
  • Familiarity with:
  • Data warehousing (Snowflake, Databricks, Redshift, etc.)
  • Feature stores (Sagemaker Feature Store, Databricks Feature Store, etc.)
  • Data streaming technologies (Kineses, Spark Streaming, etc.)
  • Expertise in Python and Scala
  • Familiarity with noSQL options (Cassandra, MongoDB, DynamoDB, Redis, etc)

Preferred Qualifications
  • Proficiency with Jenkins
  • Experience using test frameworks (JUnit, TestNG, nose, etc.)
  • Experience with high volume web services. Caching, distributed processing, replication, and performance profiling
  • Experience testing in Linux
  • Experience testing web services (REST)
  • Experience testing in both Linux and windows
  • Experience testing commercial applications
  • Experience with Docker
  • AWS Code Commit or Terraform

About Telesign:
Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today's unique customer challenges by bridging businesses to the complex world of global telecommunications.
Our global team consists of the best and the brightest in the industry and we treat them as such. We provide a variety of excellent benefits ranging from the standard: 401(k) matching, free lunches, generous PTO, and flexible schedules to the not so standard: quarterly performance bonuses, in-house massages, our state of the art office with panoramic views of the marina and hills, and so much more!
Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.
Telesign also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • InDesignDesign
    • Adobe XDDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • WrikeManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

What are Telesign Perks + Benefits

Telesign Benefits Overview

Telesign’s is a remote friendly global company with a variety of benefits. Benefits include an entrepreneurial environment with a flexible work schedule and flexible PTO. Telesign provides its employees the chance to grow their career at the cutting edge of digital identity. It offers competitive compensation, 401K matching, mental health services, financial education, internal mobility, fully work from anywhere policy, and the ability to learn, grow in a collaborative team environment.

Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

An Insider's view of Telesign

How does your team reward individual success?

It’s great to be successful at Telesign! Managers are very good at recognizing achievements and inspiring you to go do more. And on the top of that - we have annual achievers’ trip for 20 top performers! Every year we travel and have fun in one of the most exotic and adventurous places in the world!


Principal Customer Success Manager

How do you collaborate with other teams in the company?

As a member of the marketing team, I create our content. One way in which we collaborate is on the putting green in the sales corner. I hold a daily standup with them and pitch ideas over a putting competition. I simultaneously help drive revenue for the company and improve my short game.


Communications & Content Marketing

How does the company support your career growth?

I started at the company 6 years ago in Sales Development. Since then, I’ve done business on 4 continents and 11 countries. I have had the opportunity to experience firsthand how digital transformation is shaping the world we live in and creating new opportunities and challenges for those that can operate in an ever-changing business landscape.


Sales & Strategic Alliances

How do you empower your team to be more creative?

Providing the freedom and space to operate, we encourage our teams to innovate constantly, using their creativity to land on new and exciting outcomes.


Chief Financial Officer

What makes someone successful on your team?

To be successful at Telesign you need to be passionate, driven, and have a great attitude. If you are motivated to learn new technologies, help refine our process or conceptualize solutions, you will fit right in. We are big advocates of diversity and inclusion and we love how different we all are here.


VP, Global Customer Operations

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