Engineering Manager, Reliability

| Remote
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GitLab's DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,400+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

The Manager, Engineering (Reliability) leads an engineering team composed of SREs that is relentlessly focused on the reliability of GitLab's SaaS offerings. They see the team as their product. They emphasize building a world-class team and putting them in the optimal position to succeed. They own the delivery of product commitments and they are always looking to improve the productivity of their team. They must also coordinate across departments to accomplish collaborative goals.

Job Grade

The Manager, Infrastructure is a grade 8.

Responsibilities
  • Recruit and retain an incredible team that lives our values
  • Improve the happiness and productivity of the team
  • Own Incident Response, Change Management, and Observability
  • Hold regular 1:1's with team members
  • Manage agile projects
  • Work across departments within engineering to improve the quality, security, and performance of the product
Requirements
  • 2-5 years managing software engineering, SRE, DevOps, or similar teams
  • Experience operating a consumer scale platform
  • Experience with management of a globally-dispersed team
  • Computer science education or equivalent experience
  • Interest in open source and developer tools
  • Exquisite communication skills
  • Management at GitLab
Nice-to-haves
  • Online community participation
  • Remote work experience
  • Startup experience
  • Significant open source contributions
Performance Indicators

Manager, Engineering (Infrastructure), have the following job-family performance indicators:

  • GitLab.com Availability
  • Hiring Actual vs Plan
  • Infrastructure Cost per GitLab.com Monthly Active Users
  • Infrastructure Cost vs Plan
  • Diversity
  • Handbook Update Frequency
  • Team Member Retention

Country Hiring Guidelines

GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Your Privacy

For information about our privacy practices in the recruitment process, please visit our Recruitment Privacy Policy page.

 
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