Engineering Manager, Platform

| Chicago, IL
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About Sittercity

Sittercity’s mission is to make child care finally work. We pioneered tech enabled child care in 2001, and we connect millions of parents with babysitters and nannies every year. Recently recognized as a Chicago Innovation Award winner and one of the best places to work by Crain’s and Built In Chicago, we are building a platform that is radically simplifying the way we find, book and pay for trusted care. Headquartered in Chicago, we serve families and caregivers nationwide.

What You’ll Do

Sittercity is hiring a Manager of Engineering to attract, develop and grow a high-performing engineering team. This Engineering Manager will be managing our platform squad(s). We are currently at one platform squad but will be growing to two squads. This is an exciting opportunity to join the team reinventing the online childcare industry. Childcare is a $35B+ category and less than 1% is tech enabled. You will work collaboratively with product, marketing, analytics, Customer Success, and engineering teams to develop and deliver products that are scalable and reliable. This is an exciting opportunity to drive growth in the category by executing on our technical vision and product roadmap. We’re looking for a leader who is equally passionate about hiring, mentoring, and leading engineers as they are solving complex problems. 

Responsibilities:

  • Collaborate with other teams to help plan and prioritize product and technical roadmaps. Lead the execution and delivery of the roadmaps by helping the team understand the larger context of their work, and by supporting your team members.
  • Attract, develop and retain a high-performing team, offering ongoing feedback, professional growth opportunities, and overall career guidance.
  • Champion communication and trust between cross-functional teams. 
  • Drive technical and strategic vision of the team and help translate day-to-day issues into coherent and robust systems.
  • Ensure the timely delivery of engineering initiatives while continually raising the performance and quality bar.
  • Foster a collaborative and inclusive team that helps each other with a willingness to learn.
  • Foster best practices in software engineering and agile processes

About You:

  • 5+ years of experience in software design, application development, and scalable architectures
  • Experience building and maintaining applications in a 24/7 production environment
  • Professional experience in object oriented application languages, RDMS, caching solutions, message/queuing protocols/systems, API design and development 
  • Experience hiring, mentoring, coaching, and developing top engineering talent
  • Successful track record of managing small agile development teams
  • Strong communication skills with the ability to understand and explain complex technical issues to non-technical audiences
  • Ability to provide honest, direct, and actionable feedback to the team and follow up with relevant coaching and guidance
  • Experience with Ruby on Rails and Go are nice to have.

Why you should join us

We offer an innovative and fun environment that rewards passionate and curious individuals. This is a fully remote opportunity. Additionally, you will receive the following benefits:

  • Company events, social outings and volunteer opportunities
  • Generous paid time off policy, including sick and holiday
  • Industry-leading parental leave
  • Tuition assistance, college coach, and enhanced family support
  • Great benefits package, including: health, dental, vision, disability, life, and 401(k) matching
  • Sittercity membership, back up child/adult/elder care, and child care center discounts

Sittercity is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law. Sittercity participates in E-Verify and background checks all employees.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • GraphQLLanguages
    • Vue.jsLanguages
    • RabbitMQLanguages
    • Ruby on RailsFrameworks
    • RxSwiftFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • airfocus, figma, zeplin, survey monkey and userzoom Design
    • ClubhouseManagement
    • WordpressCMS
    • BrazeCRM
    • GSuiteEmail

An Insider's view of Sittercity

What are some social events your company does?

During the work day, break time can equal Mario Kart, coffee runs or ping pong. After work, we have had fun activities including Trivia Night and happy hour. For food lovers, we've had potlucks, a chili cook off, and cookie contest!

Josh

Director of Customer Success

What does your typical day look like?

Analytics is core to what we're building here. By leveraging data from social networks, family demographics, and existing users, we're creating a smarter matching experience for families and sitters. My team is making these data sources accessible to every team member, so we can make smarter business decisions and improve the user experience.

Micheal

Director of Analytics

How does the company support your career growth?

Sittercity has allowed me to take on different projects and claim ownership in order to grow. They've supported my career decisions, like moving from operations to customer success. Every project I do matters and contributes to our overall success. Not only has Sittercity helped my career growth, they've helped me grow outside of work as well.

Justine

Trust and Safety Specialist

How do you make yourself accessible to the rest of the team?

The problem we're working to solve requires a "go slow, to go fast" approach. Our team, myself included, works hand in hand to make sure we're building smartly and collaboratively. I believe in daily stand-ups, regular 1:1s and maintaining an open door policy with the entire team.

Shane

Head of Technology

What are some social events your company does?

We’re a pretty social group who appreciates a healthy balance of virtual and in-person events! From drag bingo, trivia, happy hours, and to hosting our first Pride Picnic in June 2021. My personal favorite, though, is Sittercity Karaoke Night. The Sittercity Team loves the social time we spend together giving back to communities.

Vaughn-Shane

Executive Assistant

What are Sittercity Perks + Benefits

Culture
Volunteer in local community
We volunteer with several local organizations that align with our work; a few are Cradles to Crayons, Chicago Youth Centers, and Connections for Abused Women and their Children (CAWC)
Friends outside of work
Eat lunch together
Intracompany committees
Sittercity has a passionate Diversity, Equity, and Inclusion Committee as well as a traditional Culture Committee to help manage both virtual and in-person events.
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
From day one, we promote coming to work however you feel comfortable and that best represents who you are. For some folks, that's business casual, and for others, it's jeans and a t-shirt.
Commuter Benefits
Company Outings
We are passionate about supporting both virtual and in-person events (when possible). This ranges from company picnics, happy hours, and karaoke nights to virtual Drag Bingo, trivia, and game nights!
Some Meals Provided
We provide a credit to order food for synchronous Team Lunches every Wednesday.
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
We have monthly Lunch & Learns that are open to everyone on the team. They range from bringing in an expert in the field to showcasing some of our team's awesome talent and expertise.
Promote from within
Time allotted for learning

Additional Perks + Benefits

What highlights our perks and culture at Sittercity is that we have a genuine interest in our team on a holistic level. Whether through their development at Sittercity or interests outside of work, we make sure to support them through it all. Taking time for a few classes? Awesome, we'll make sure to support the need for some extra time. Do you have to take the kids to their dance recital or karate lessons? That is so cool (but, really, let us know if we can come and cheer on your kiddos). In need of a mental health day? Absolutely take the time that you need! This is a judgment-free zone. Your Sittercity Fam will be ready to support and cheer you on so you can come to work as the best version of yourself, bringing your strongest work and passion to the team.

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