Snap! Mobile company image
Snap! Mobile
Remote
View Profile
Jobs//Remote//Developer + Engineer//

Engineering Manager, Platform Operations

Sorry, this job was removed at 12:58 p.m. (CST) on Thursday, December 22, 2022
View 28998 Jobs
Find out who’s hiring remotely Nationwide
See all Remote jobs Nationwide
View 28998 Jobs
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

About Snap! Mobile, Inc: 

 

Snap! Mobile, Inc. is the leading online fundraising and e-commerce platform servicing schools, teams, clubs, and booster clubs to help them get the resources they need to build the next generation of leaders. There are a hundred ways you can join us in creating a better tomorrow. Donate to a program. Buy a T-shirt. Become part of our team. Whatever it is, it will be the most important, meaningful thing you can do, because you’ll be making a difference in the life of a kid. And every kid needs a champion.

Our Team Values:

Teamwork • We support and help one another to achieve our goals together

Curiosity • We push ourselves to always learn and improve

Initiative • We take ownership of our work from start to finish

Drive and Urgency • We motivate ourselves and those around us to push forward

Honesty • We value direct, open, and respectful communication

Integrity • We do as we say; We keep our commitments

About the Role:

Engineering Manager, Platform Operations

The Engineering Manager in the platform operations domain will help our Cloud and DevOps engineers build out our vision through maintaining a building on top of our cloud infrastructure. This role requires 30% hands-on development, 30% team management, 30% project management, and 10% building a positive culture amongst teams. This role will own the delivery of infrastructure projects, uptime support, security, and quality assurance.

This is a full-time, remote position.

Responsibilities: 

  • Provide project management support by aligning engineers on priorities 
  • Utilize Jira to track all operations engineering work 
  • Work with stakeholders to develop and communicate roadmaps and goals  
  • Develop and iterate on documentation and infrastructure architecture diagrams 
  • Own scalability, security, and stability of systems 
  • Provide technical and architectural guidance to engineers 
  • Pair with engineers to drive projects across the finish line 
  • Align engineers on technical best practices, security and industry standards 
  • Measure and share monthly DORA metrics and other KPIs to leadership team 
  • Hire, retain, and develop strong global ops engineers 
  • Recommend best approaches for horizontally scaling infrastructure 
  • Ensure alignment of company and organizational values across teams 
  • Engineering Manager, Platform Operations 2 
  • Ensure engineer due diligence and quality control 
  • Own security, monitoring, and alerting for cloud infrastructure  
  • Lead teams through company growth initiatives and changes  
  • Maintain a positive and respectful culture 

Qualifications: 

  • 7+ years of professional experience as a hands-on technical contributor 
  • 5+ years of professional experience in product development as an engineer 
  • 3+ years professional experience with Docker and Kubernetes 
  • 2+ years of professional experience managing multiple teams 
  • 2+ years experience working with Jira to document and break down work 
  • Bachelors Degree in Computer Science or similar field 
  • Clear understanding of the full product development lifecycle and how to support the needs 
  • Strong eye for detail and the ability to deliver quality development work  
  • Strong communication and written skills 
  • High ability to tolerate the occasional dad joke or pun 
  • Understanding of event driven systems a plus 

Our Primary Tech Stack 

  • NodeJS, JavaScript, TypeScript 
  • ReactJS frontends and VueJS frontends  
  • WebComponents via StencilJS 
  • GraphQL APIs + GraphQL Federation via API Gateway  
  • Kubernetes, Docker, Helm 
  • Github CI/CD with a Continuous Delivery Model  
  • Postgres, Redis, DynamoDB, Kafka 
  • Engineering Manager, Platform Operations 3 
  • AWS Cloud Services 
  • Distributed Service and Frontend Architecture 

Snap! Mobile, Inc. is proud to offer the following benefits:      

  • Medical, Dental, Vision      
  • 401K with a 4% match from the company   
  • 13 Paid Holidays   
  • Unlimited PTO     



CA Residents click here for privacy policy

See More
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
By clicking Apply Now you agree to share your profile information with the hiring company.
Erik Anderson
VP of Enterprise Sales
EXPANDING WITH EASE
Keeping the customer in mind increases team confidence
With a scheduled launch of at least three new products and services in 2022, teams at Snap! understand that agility is essential. And while rapidly expanding a customer base could seem daunting, Anderson isn’t just ready — he’s confident. “We’ve never been in a better place to tackle the challenges that come with this kind of growth,” he said. Whether it’s brainstorming ideas on a weekly team call or building major-scale educational workshops with other regional managers, Anderson attributes his team’s hunger for knowledge back to the work they do: serving educators, coaches and students.
With a scheduled launch of at least three new products and services in 2022, teams at Snap! understand that agility is essential. And while rapidly expanding a customer base could seem daunting, Anderson isn’t just ready — he’s confident. “We’ve never been in a better place to tackle the challenges that come with this kind of growth,” he said. Whether it’s brainstorming ideas on a weekly team call or building major-scale educational workshops with other regional managers, Anderson attributes his team’s hunger for knowledge back to the work they do: serving educators, coaches and students.
I trust my team implicitly but don’t expect perfection. In turn, we’re able to learn from the wins and losses and continuously refine our approach as we evolve.
Tyler Palmer
Senior Product Manager
A TEAM-FIRST MENTALITY
Learning, growing and succeeding — together
Palmer has worn many hats while climbing the career ladder at Snap! Starting as a sales rep before rising into management, he credits his growth to being pushed to pursue specialized external trainings so that his skills continuously leveled up. “Every manager I’ve had at Snap! has put their team members first, because leadership truly cares about the well-being and development of their people,” he said. “Being able to learn from those with tons of experience and the right supervision is key.”
Palmer has worn many hats while climbing the career ladder at Snap! Starting as a sales rep before rising into management, he credits his growth to being pushed to pursue specialized external trainings so that his skills continuously leveled up. “Every manager I’ve had at Snap! has put their team members first, because leadership truly cares about the well-being and development of their people,” he said. “Being able to learn from those with tons of experience and the right supervision is key.”
Snap! has the leadership in place to help employees develop in every department.
Erin Meek
Senior Manager of Events and Projects
RELISHING IN REMOTE CULTURE
Putting PEP in every employee’s step
Meek knows that collaboration is essential to build a prosperous company culture. But what does that look like when remote teams aren’t working under the same roof? “We have a team called PEP which stands for ‘People Experience with Purpose,’” she said. That means whether it’s a win, anniversary or personal milestone, it won’t be getting overlooked. Keeping teams tight-knit has also led to the hosting of virtual wellness workshops and, most recently, a peer-voted awards ceremony. “Although we’re working in different parts of the country, we can celebrate all the success stories — together.”
Meek knows that collaboration is essential to build a prosperous company culture. But what does that look like when remote teams aren’t working under the same roof? “We have a team called PEP which stands for ‘People Experience with Purpose,’” she said. That means whether it’s a win, anniversary or personal milestone, it won’t be getting overlooked. Keeping teams tight-knit has also led to the hosting of virtual wellness workshops and, most recently, a peer-voted awards ceremony. “Although we’re working in different parts of the country, we can celebrate all the success stories — together.”
Many of the initiatives and events that we host are ideas suggested from our employees. We encourage anyone to reach out to the PEP team and work with them to implement their beneficial ideas.

What are Snap! Mobile Perks + Benefits

Snap! Mobile Benefits Overview

At Snap! Mobile, we are proud to offer unlimited paid time off, 401K with a company match, 13 paid holidays, maternity and paternity leave benefits and company-paid life insurance.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Day off for your birthday
President's club
Employee awards
Flexible work schedule
Remote work program
Snap! Raise allows employees to take advantage of remote work programs at their manager's discretion.
Diversity
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Medical and dependent care costs can pile up. We provide an opportunity to save on those expenses by taking advantage of pre-tax benefits with a Flexible Spending Account!
Disability insurance
Dental insurance
Snap! Raise offers dental coverage for our employees and their families through Guardian, covering 100% of the cost of preventative care, including x-rays.
Vision insurance
Snap! Raise offers vision benefits for our employees and their families through VSP Vision Care to help our employees get the most out of their vision care and have lower out-of-pocket costs.
Health insurance
Snap! Raise Medical Benefits are available through Cigna for Employees, their Children, and their Spouse/ Domestic Partner. Benefits begin after 6 days of employment.
Life insurance
Snap! Raise provides Basic Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance to our employees through Guardian.
Wellness programs
Team workouts
Mental health benefits
Free account to headspace app
Financial & Retirement
401(K)
401(K) matching
Our 401k plan provides the opportunity to save for retirement on a tax- advantaged basis with 4% matching from the employer, starting on the first of the month after 90 days of employment.
Company equity
Snap! Raise offers stock options beginning at 6 months of employment through our employee profit-sharing program. This program includes vesting over a four-year period.
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Office Perks
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Professional Development Benefits
Job training & conferences
Snap! Raise offers employee development efforts within a wide range of professional training programs, including job-specific, management and leadership development.
Lunch and learns
Snap! Raise hosts lunch and learn meetings as part of our Wellness Program. These events happen once per quarter.
Promote from within
Customized development tracks
View full list of perks + benefits
Photo Gallery

More Jobs at Snap! Mobile

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Snap! MobileFind similar jobs like this