Engineering Manager, Platform Engineering (Remote)

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Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

We are looking for an Engineering Manager to lead engineering teams focused on underlying capabilities that bring together the power of Quickbooks and Mailchimp for the success of our small business customers. This role will have a heavy emphasis on the underlying technology to support seamless integration between these two platforms. You will mentor and grow individual contributors and collaborate with leaders across both products and all layers of the technology.

Our ideal candidate is an excellent communicator, comfortable managing a distributed team and leading with influence.  We’re looking for someone to embody the company motto of “Listen Hard, Change Fast”, have a desire to constantly improve things (processes and technology), and be willing to question our current thinking.

What you'll do here: 

  • Have solid experience managing an inclusive team of high-performing engineers in multiple office locations.
  • Collaborate with Engineers to help define their career path through challenging growth opportunities.
  • Collaborate with cross-functional squad leads to prioritize work, ensure the team has appropriate skills and size to accomplish goals, and ensure any roadblocks are removed from the team’s path.
  • Recognize the value of transparent, honest communication and the necessity of sharing information.
  • Participate with peers and Directors to ensure the organizational structure is a help, and not a hindrance, to getting work done.
  • Continually explore innovative business practices and determine fit for team and company.

We'd love to hear from you if: 

  • You are passionate about the career growth and self-development of our Engineers.
  • You have prior experience leading engineering teams - particularly if you have experience working in small companies on unproven projects. 
  • You are patient, resilient, and willing to take on work even when it's challenging, ambiguous, or intense.
  • You have a desire to pursue collaboration even when it introduces dissent. Values bringing diverse perspectives to the table. Able to balance efforts between planning and acting.
  • You understand how to augment humility with the courage to propose, develop, and defend ideas you feel passionately about.
  • You have a commitment to increasing efficiency in the workplace by continuously reviewing and adjusting processes, org structure, tools, etc.

How you’ll work:  Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.

  • Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems. 
  • Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
  • Expecting the best: You hold yourself and others accountable to meet commitments
  • Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
  • Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
  • Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
  • Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
  • Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service

At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!

Mailchimp is an all-in-one marketing platform for growing businesses. Mailchimp empowers millions of customers around the world to start and grow their businesses with world-class marketing technology, award-winning customer support, and inspiring content. Millions of businesses and individuals—from community organizations to Fortune 100 companies—trust Mailchimp to help them connect with their audience with the right message, at the right time, in the right place.

Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, and Santa Monica, Mailchimp has 1,200+ employees. Through Intuit, we offer employees competitive compensation, best in class perks and benefits. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed. Find Mailchimp on social.

Vaccination Policy: We are requiring that employees who come onsite be vaccinated. Unless prohibited by applicable law, full vaccination against COVID-19 is a requirement for any position at Mailchimp/Intuit that necessitates coming onsite and/or in-person business activity. Qualified applicants who wold like to request an accommodation (exception) on the basis of a qualifying medical condition/disability or sincerely-held religious belief should contact [email protected] 

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, sex, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, genetic information, or any other factor protected by federal, state or local law. Mailchimp also prohibits harassment of applicants and employees based on any of these protected categories, and complies with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

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More Information on Mailchimp
Mailchimp operates in the Marketing Tech industry. The company is located in Atlanta, GA, Brooklyn, NY and Oakland, CA. Mailchimp was founded in 2022. It has 1300 total employees. To see all 91 open jobs at Mailchimp, click here.
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