Sr. Engineering Manager, Pickup
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Introducing Our Hybrid Working Model
As the future of work evolves, so do we. We have a hybrid model where our roles are open to in-office, flex, or remote work. Learn more about our flexible approach to where we work.
OVERVIEW
Curbside Pickup represents one of Instacart’s most important and fastest-growing verticals with an overall market size of $40B. As the head of Pickup engineering, you’ll be responsible for developing Instacart into the leading Pickup e-commerce provider, owning the entire suite of products required to run our billion-dollar Pickup program. In this position, you’ll partner closely with senior leaders across many disciplines to develop a comprehensive strategy around building indispensable and innovative solutions for our retail partners.
In this role, you’ll lead the team to develop robust and creative solutions on Mobile, Web, and Backend to bring innovative technologies to our retailers’ store operations. The team is directly responsible for running our Pickup business, which includes:
- Building creative technology solutions to empower store managers with the platform they need to run a best in class Pickup operation
- Creating indispensable real-time data, insights, and tools to drive performance efficiencies in warehouse and pickup operations
- Collaborating with different ML teams to develop complex models that minimize lost consumer demand while driving optimizations in Pickup labor staffing and utilization
- Scaling our onboarding, management, and go to market strategy for new Pickup expansions to enable us to bring the thousands of individual stores across North America to Instacart’s marketplace
- Partnering with key strategic retailers to unlock critical relationships through differentiated integrations and solutions
ABOUT THE JOB
- You will lead and drive multiple full-stack and mobile engineering teams building the systems that power Instacart’s billion-dollar Pickup business
- You will work cross-functionally with Product, Design, Data, ML, and Senior Leadership across the company
- You will recruit and develop top talent to strengthen the technical and people leadership of a fast-growing engineering team
- You will ship high-quality solutions with a sense of urgency and speed
ABOUT YOU
- High energy and scrappy engineering leader with previous experience scaling large teams in late-stage, hyper-growth startups
- 5+ years of experience managing teams of software engineers
- Strong product intuition and business sense to drive innovation in the Pickup space
- The ability to balance business needs, a sense of urgency, and shipping high quality and pragmatic solutions
- Technically respected and inspirational leader with a deep network of talented engineers/managers who can recruit and build teams quickly
- Superior verbal and written communication skills with the ability to influence and collaborate with senior cross-functional leaders across the company
#LI-Remote
Accommodations & Accessibility
At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.