Engineering Manager - ML Platform

| Seattle, WA
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Job Description​Nordstrom isn’t just another job — it’s a career. We are a leading fashion retailer that has offered the very best of what is on trend for men, women, and children since 1901. We believe in rewarding outstanding work, developing employees’ careers and building long-term relationships with our customers. As an Engineering Manager at Nordstrom, you will have the opportunity to combine your passion for technology and fashion to build a compelling and delightful experience for our valued customers. 

This position is about… 

We are building the road to real-time, machine-learned insights and we need your help. Imagine a world where anyone from an engineer to an executive can easily discover key data within our cloud, transform it seamlessly and use machine learning to drive actual business decisions in real time. This is an incredibly exciting opportunity and we have only just begun! 

As Engineering Manager for Nordstrom’s Machine Learning Platform (MLP), you will be at the heart of ML for the entire company. From computer vision to natural language processing, MLP powers more and more of Nordstrom's business metrics and decision making. As a leader, you will collaborate with data scientists and engineering leaders from all of Nordstrom's brands, building a platform that delights our internal customers while maintaining exceptional reliability and resiliency. While partnering closely with these teams, you will have the opportunity to distill a wide variety of use cases into reusable engineering components, delivering them in tandem with business-driven projects. Finally, by encapsulating complexity and promoting model and service discovery, you will create a platform that truly democratizes machine learning. 

As a technical leader within Nordstrom, you will raise the bar for your team, helping them to deliver their best work. You will also help each team member grow, identifying teachable moments, training and work that supports their career goals.

This is a rare opportunity to join a crucial team at a pivotal moment – I hope you join us. 

A day in the life… 

Contributes to architecture, coding, test plans, project plans, deployment planning and operations to drive excellence and lead organization towards its goals 

Employ continuous improvement methodologies across your team (e.g. quantifies impacts customer first, waste elimination, increased productivity, iterates quickly, shorten feedback loop, experience creating relevant KPIs).

Leading the development of technical solutions (e.g., APIs, SDKs, etc.) that support discovering, enriching, and surfacing data across Nordstrom 

Developing and fostering a healthy and collaborative culture for your team that embodies both industry best practices and Nordstrom values 

Growing and developing an incredible team of talented and motivated engineers with high expectations around individual ownership and impact 

Assists in enhancing department vision and strategies to support company goals and receives guidance from more senior leaders 

Influencing key decisions on architecture and implementation of scalable, reliable, and cost-effective engineering solutions 

Hire capable and motivated talent/teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver solutions aligned with business needs 

Motivates individuals and team to deliver measurable results

Proven record of accomplishment of applying continuous improvement methodologies across teams (e.g. quantifies impacts, customer first, waste elimination, increased productivity, iterates quickly, shorten feedback loop, experience creating relevant KPIs) 

You own this if you have... 

B.S. or M.S. degree in Computer Science or comparable experience 

Experience (2+ years) managing/leading a team of junior and senior engineers to achieve impactful results 

5+ years of relevant work experience 

Profound care for your people and the desire to help those who want to help themselves 

Demonstrates knowledge of tools and processes including Software Delivery Methodologies 

Deep experience in development, are comfortable working in code and skilled at explaining and advocating for new technologies and solutions. 

Pragmatism. You can prioritize, simplify, and make a path toward results. 

Proactive mindset. You seek the best solution for the company and customer and take action without being directed 

The capability to truly listen to our customers and partners, internalize their needs and develop simple and elegant solutions that they can’t live without 

A bias towards action guided by evidence-based decision-making mindset 

Possess relevant experience with machine learning and data science concepts 

Experience in AWS, Flink, Kafka, Spark, Kubernetes and REST API is a big plus 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

Nordstrom Careers Privacy Policy: https://careers.nordstrom.com/#/contact-us/privacy

© 2021 Nordstrom, Inc. 

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

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