Engineering Manager II- Rider Experience at Uber

| San Francisco
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On the Rides Engineering team, we write code that ignites opportunities for millions of people every day. We're focused on making Uber's core ridesharing products faster, safer, and more reliable by building scalable software solutions for riders and drivers on our platform.

About the Role

Uber is changing the way people think about transportation. Not that long ago, we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of cities everywhere. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

We're looking for an Engineering Manager to join our team in the Bay Area to help build our next-generation consumer experience products. You'll lead and work with teams behind our flagship used by millions globally every day. It's a very high impact role where you will interface with all major product & platform teams at Uber. In hundreds of cities, people tap their phones to get a ride, get food delivered, or earn extra cash with Uber; we're looking for engineering leaders to help us ensure every one of those experiences is magical.

What You'll Do

  • Lead, manage and grow a team of customer-focused software engineers
  • Mentor and guide the professional and technical development of engineers on your team, and continuously improve software engineering practices
  • Own the craftsmanship, reliability, and scalability of your solutions
  • Bring a passion to stay on top of industry trends, experiment with and learn new technologies, and participate in internal and external technical communities
  • Encourage innovation, implementation of ground breaking technologies, outside-of-the-box thinking, teamwork, and self-organization
  • Hire top performing engineering talent and maintaining our dedication to diversity and inclusion
  • Collaborate with and across teams to design, build, and ship great experiences for our customers

Basic Qualifications

  • 5+ years of experience developing software as an individual contributor engineer.
  • Outstanding technical skills in backend or mobile engineering: Uber managers can lead from the front when the situation calls for it.
  • 3+ years for frontline managing a diverse set of candidates (full-stack, backend, mobile,machine learning), across various technologies.
  • Great management and team development skills: ability to set roadmap and goals for a team and every one of its members, delegate intelligently, mentor engineers, deliver frequent and transparent feedback, help team members grow in their careers and deliver results

Preferred Qualifications

  • A passion for crafting user-facing products and experiences.
  • Significant experience in designing and operating critical high-scale systems.
  • Good software engineering methodology -- significant and deeply-rooted opinions about testing and code quality, ability to make sound quality/speed trade-offs.
  • Expertise and interest in growing teams -- interviewing junior and senior engineers, collaborating with a recruiting team, smoothly onboarding new team members.

Uber is changing the way people think about transportation. Not that long ago, we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of cities everywhere. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

  • Ability to drive multi-functional partner consensus across multiple Engineering organizations, offices, etc.
  • Strong data-driven prioritization skills and unafraid to say no to any level of authority, when things don't look right.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know by completing this form.

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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

We encourage employees to “drive your growth” by learning through opportunities on the job. Formal training can’t often give you the scope to build, apply, and practice new skills in the way that learning by doing does. We believe that you can learn whatever you don’t know in an environment that fosters mentorship and feedback.

Becky Karsh

Head of People Development

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Diversity Program
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