Engineering Manager II (Dynamic pricing)

| San Francisco, CA
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About the Role
The Surge (Dynamic Pricing) team, within the broader Marketplace group, ensures marketplace reliability when there are more riders than available drivers. Without Surge, trip requests will be unfulfilled once available supplies are used up, leaving the rest of riders stranded regardless of their willingness to pay and to wait. This would lead to unusable Uber experiences.
On the business side, this team generates billions of dollars in gross booking for the company by efficiently balancing between request conversion and rider welfare. On the technology front, this team defines reliability in Uber Marketplace's realtime pricing products, measures the gains and costs in trip throughput and rider welfare, and optimizes them in realtime (before rider shipping session converts), at scale (hundreds of thousands of decisions per second), through a data-driven approach. Specifically, this team collects user intent, processes this data through machine learning models and eventually makes the dynamic pricing decisions for each rider session.
What the Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
• Manage a team of 5-10 ICs.• Own the technical roadmap, architecture, design and strategy for the team.• Hire and retain critical and top notch talent in backend, ML, optimization, data• Collaborate with multiple product, data and engineering teams to analyze key business problems and deliver engineering solutions end to end.
---- Basic Qualifications ----
As an Engineering Manager , you will be leading a group of engineering talents and working with data scientists to deliver dynamic pricing products directly impacting the ridesharing business.
• Setting the team vision. You understand the direction of the company, align and translate it into a team plan.• Delivering business impact. You work with product and data science partners to come up with success metrics, come up with and execute on concrete action plans. • Building and growing the team. You attract top talents to the shared vision of the team, create and refine the team structure to scale. At the same time, you mentor and coach individual contributors to grow both technically and managerially. • Collaborating with and influencing other teams. You share and communicate roadmaps with external teams, understand and align team goals to collectively deliver results efficiently.
---- Preferred Qualifications ----
• BS/BE degree in Computer Science and related field. Advance degrees are preferred but not required.• A minimum 5 years of management experiences in online ranking, prediction, recommendation and engagement related fields.• Strong business acumen, preferably with proven records in optimization for business problems for large scale marketplaces.• Solid understanding and hands-on experiences with training/serving/optimization and backend system development.• Proficient in at least one programming language.• Deep knowledge in ML. • Good understanding of operation research optimization.• Preferred to have experiences in online predictions through common statistical and machine learning modeling and/or operation research optimization. • Optimistic and charismatic. The candidate should be comfortable with and willing to collaborate with both individual contributor engineers and product managers across the company.• Results-driven. Surge is a deeply technical team and we speak, live and breathe through results. The EM candidate should share the passion, with a strong focus on generating efficiency.
If you're seeking to join and grow a team spanning a diverse skill set across scalable distributed systems, online machine learning modeling and training, algorithms design and optimization, mobile development and iterations, and want to build and optimize the dispatching brain to power the planet, then this job is for you.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Were providing more flexibility for some employees to be fully remote and we’re establishing a process to apply to be fully remote if employees think that’s best for them.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Game Room
Stocked Kitchen
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
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