Engineering Manager, Platform Engineering - Duo Security

| Ann Arbor, MI
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Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and Zero Trust Security solutions provider.
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access through Zero Trust Security solutions. We use a human centric product design approach to reduce the complexity and create solutions that are simple to use.
Our work culture is defined by values of "Being kinder than necessary", "Learning together", "Engineering the business" and celebrating diversity of perspectives. A positive and intellectually nurturing environment for employees is the reason Cisco has won the "Best company to work for" three years in a row* and earned us the title of "The most loved security company" given by our customers.
We invite you to join our growing Platform Engineering group, as an Engineering Manager, to enable the team to build the systems that are foundational in supporting our rapidly expanding global customer base. When you join the Platform Engineering group you will be paired with a team that matches your interests and skills.
The Platform Engineering group at Duo has three distinct focus areas:
Duo Administration: Building the service and features that are used by end users to configure and deploy the Duo service to implement Zero Trust Security in their environment. This team is embarking on an exciting journey to completely redesign the administration experience for our customers on a new platform they are building.
Customer Systems: Building systems for a global Cisco workforce for managing Duo customers, generating data flows to feed the business intelligence workflows and improving the customer experience with e-commerce platforms through which they transact with Duo. This team is working on an exciting opportunity to create a product experience that will enable Managed Service Providers (MSPs) to scale up their customer base.
Platform architecture: Creating application level platform solutions like additional levels of security for integration of services based on Kafka and SQS, intelligent rate limiters for endpoints, and various services used by end users and other product teams to build out Zero Trust Security solutions.
As an Engineering Manager on the Platform Engineering team, you'll support a group of highly effective engineers who are helping to democratize security. You will be a servant leader and your role is to bring out the best in your team by removing barriers, sharing a compelling vision of the future, fostering an inclusive environment, and coaching our people in their careers.
Our engineers at all levels lead projects and initiatives and bring our teams along with them. We
empower autonomy and emphasize software craftsmanship. You embody our values and
development culture of collaboration, democracy, testing, CI/CD, data-driven decisions, and
mentorship. We prioritize team success highest and tend to swarm on sprint work to meet our
shared goals.
You will recruit top talent with diversity and inclusion in mind. We are the most loved company in
security because of our obsession with simplification of user experience. We are able to achieve
this because the diversity in our teams represent the diversity of perspectives within our customers.
Qualifications...

  • 4+ years experience leading software engineering teams with a history of developing highly available, scalable, and robust services for SaaS products.
  • Experience developing on Amazon AWS or other cloud vendors.
  • You get excited about improving user experience for all stakeholders who use the services you build.
  • You are technical and most excited to support people who are as well. You have a history of supporting your teams to apply technical solutions that solve user problems.
  • You allow your team to stand on your shoulders by providing them with effective professional development plans.
  • You take the time to understand the core business model and can make sense of the work your team does and how it fits into the success of the company.
  • Excellent written and oral communication skills that you leverage to align teams, groups, and customers.
  • You value automated testing as much as writing expressive clean code and support your teams in their pursuit of craftsman level execution and engineering excellence.


If you're coming up short in these areas, but think you could still knock it out of the park, convince us why!
Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo's achievement as well. In recruiting for our team, we encourage the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran's status, religion, disability, sexual orientation and beliefs.
Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.

More Information on Cisco
Cisco operates in the Cloud industry. The company is located in San Jose, CA, Irvine, CA, San Antonio, TX, Richardson, TX, Overland Park, KS, Bloomington, MN, Chicago, IL, Chicago, IL, Franklin, TN, St. Petersburg, FL, Charlotte, NC, Derndon, VA, Morrisville, NC, Morrisville, NC, Pittsburgh, PA and Boxborough, MA. Cisco was founded in 1984. It has 77500 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 36 open jobs at Cisco, click here.
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