Job Description Our Global Technology Infrastructure (GTI) group is a team rewarded with innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient, and secure operating environment where you-and the products you deliver-will thrive.
A fundamental corner stone for this vision is to enable a consistent, reliable, and standardized monitoring, observability, and telemetry platform. The platform will enable events, logs, metrics, traces, and alerts to make machine and application data accessible, usable, and valuable to everyone.
To that end, we are seeking an experienced Data Engineer and Analyst to work in the Monitoring, Observability, and Telemetry product organization that will support JP Morgan Chase's four cloud strategy. The platform will support telemetry across the private cloud ecosystem, called Gaia Cloud, and the public clouds Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
As the Log Engineer- you will work on a team building a key part of our telemetry portfolio for our Log products. You will work on and improve the systems running at scale to ensure the logging intake can support over 500 TB of logs, are stored with cost in mind, and can be queried and analyzed.
Our Gaia Telemetry Log team owns the collection agent, intake services, processing and enrichment that deliver data to the various teams that use logs to manage their applications and services. You will support services like Spunk and Elastic Search and be responsible for uplifting these systems, so they scale and operate in line with the target strategy.
Primary Responsibilities:

• Support and build our data pipelines and collection agents, removing scaling bottlenecks in critical services
• Consolidate multiple Splunk and Elasticsearch environments into a common solution
• Work on a development team that writes code to automate services within the log space to enable self-service and no manual tasks

• Work in an agile process to pace and track what we work on and deliver high quality work
• Diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software
• Maintain and update appropriate documentation to ensure risk management protocols and strategies are met
• Work on technical direction with architecture and engineering teams

Your Qualifications:

• You've spent years building high-availability, high-scale, production systems. You have a strong background in how data can proactively observe the health of systems and how the data can be used as a proactive measure to prevent operational issues
• BS/BA degree or equivalent experience
• At least 8+ years in a hands-on software role
• Experience building and operating high-scale distributed systems

• Demonstrated experience working on engineering teams focused on building high scale cloud native and SaaS solutions
• You've worked at high scale systems like Kafka, Redis, Cassandra
• You've worked on a non-trivial application from scratch that sees significant user traffic
• Experience building solutions in an agile manner using DevOps principles like CI/CD, TDD and build/test/release automation
• Experience building applications on and integrating with a hybrid cloud model that is across on-prem infrastructure and cloud services (AWS, Azure, GCP)

• Passionate about good engineering practices, new technologies and improving processes
• Development experience with Java, Python, Go or equivalent languages and associated frameworks
• Working knowledge one of the following configuration management tools: Ansible, Puppet, Chef, Salt
• Strong communication skills, both verbal and written

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.