Director, Systems Engineering at Fidelity Investments (Raleigh, NC)

| Raleigh-Durham, NC
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Job Description:

The Workplace Investing and HealthCare Production Support team, within EI Production Services organization is looking for a highly motivated associate with expertise in engineering and production operations. As a Director in the WI/HCG Team you will be responsible for building and supporting platform capabilities for Business Unit aligned functions including Application Support, Cloud Enablement, Environment Management, Mid-tier & Web Operations. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture.

You will have the opportunity to leverage all your skills in engineering, modernizing, and testing applications in addition to providing critical production support. You will be encouraged to quickly gain understanding of all the components of our applications and will work with the team to deliver outstanding solutions.
  • Help in developing and executing operational solutions supporting digital platforms
  • Developing tools and capabilities to quickly remediate operational and stability needs
  • Work closely with development and operation teams to help increase speed of delivery, improve stability, and improve platform availability

The Expertise and Skills You Bring
  • 10+ years of experience in application and environment support and technology management in the financial services industry
  • Bachelor's degree in technology-related field
  • Capable of partnering with and influencing individuals at all organizational levels
  • Strong competency in expressing complex issues in a clear and concise manner, the ability to drive a message designed to compel thinking and action
  • Agile methodologies experience preferred
  • Solid understanding of On Prem and Public Cloud as well as hands on experience working with public cloud (AWS/Azure)
  • Working experience of Site Reliability Engineering (SRE) principles
  • Deep understanding of application tech stacks
  • Experience in Hybrid environments
  • Ability to work across teams to achieve desired results.

The Team

In this role you will have an opportunity to transform and evolve platform capabilities that meet growing business needs. You will also play a significant role continuously looking for ways to optimize and improve the quality of services and processes, continuously improving the overall experience.


Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working."

We invite you to Find Your Fidelity at

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations, or by calling 800-835-5099, prompt 2, option 2.
More Information on Fidelity Investments
Fidelity Investments operates in the Fintech industry. The company is located in Boston, MA and Covington, KY. Fidelity Investments was founded in 1946. It has 58848 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 180 open jobs at Fidelity Investments, click here.
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