Director - Software Engineering
Company Description
ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
The Cloud Apps Development team focuses on business applications and customizations on the ServiceNow platform. We develop innovative SaaS solutions for all our internal users like Operations, Global Technical Support and for our Customers to provide value added services. The team works on multiple complex projects simultaneously using Agile methodologies. We make use of ServiceNow Platform, Cloud Infrastructure, Machine Learning capabilities and other technologies to develop impactful solutions for complex business problems.
What you get to do in this role:
- Lead engineering team of multiple managers and 20+ engineers and to work on various projects in a fast pace environment with a focus on Innovation.
- Opportunity to work with the latest cloud platform and develop software using JavaScript/HTML/CSS and Angular JS covering a wide spectrum of ServiceNow applications.
- Interact with product owners team for new features and platform upgrades.
- Own the overall systems development life cycle for product implementation as well as custom-built web applications on the ServiceNow platform.
- Management and execution against project plans and delivery commitments.
- Drive collaboration platform roadmap and work across organizational boundaries to successfully deliver projects.
- Manage the day-to-day activities of the development teams within an Agile/Scrum environment.
- Work closely with various groups to understand business requirements as well as architecture/design.
Qualifications
To be successful in this role you have:
- Experience is delivering SaaS applications with cloud technologies
- Significant experience in a technical leadership role, ideally managing large teams of engineers spread across geographies.
- Exceptional people management skills with the ability to mentor and develop.
- Ability to go deep in technology and go wide in the business application as per need.
- Exceptional communication and presentation skills.
- 5+ years of software development experience in a global hi-tech product development organization using JavaScript/Java/HTML
- Experience in building solutions using ServiceNow Platform is a plus but not required
- Proven experience in leading large product engineering teams
- Experience with Cloud Dev. Machine Learning, Platforms, Web Dev, Frameworks, and service-oriented architecture.
- Ability to solve complex, technical problems, partnering with a wide range of audiences.
- Ability to design systems that are performant, secure, stable, and scalable.
- Ability to handle multiple competing priorities in a fast-paced environment.
- A strong track record of project delivery for large, cross-functional, projects.
- Knowledge of the ServiceNow platform is a big plus. Able to hire top talent and build a productive team.
- Knowledge of web development frameworks using Scripting languages - especially JavaScript is an advantage.
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
- Aptitude for understanding new technologies quickly
- B.Tech or M.S in Computer Science or equivalent.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.