Alliant Credit Union
We set the standard for simple and rewarding digital banking.
Northwest Suburbs

Director, Software Engineering at Alliant Credit Union

| Northwest Suburbs
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Start a Rewarding Career with Alliant

What will your day look like?

You will be responsible for leading agile development teams of software engineers that build and deliver digital solutions to our members and colleagues including, but not limited to online banking, mobile banking, new account opening, loan originations, core banking and third party partnerships and integrations.  This role will provide leadership, vision and strategic direction for the software engineering organization  and will stay attuned to emerging Digital technology advances and banking and credit union industry trends to provide expert knowledge and strategic guidance to the organization.  This individual will bring a hands-on, technical software engineering background and will work in partnership with internal stakeholders to ensure excellence in digital offerings for Alliant and its members.  Direction is received from the Vice President, Head of Digital.

Responsibilities

Do you see yourself doing this?

 

Strategy and Technical Responsibilities

  • Provide leadership, vision, and direction for the software engineering organization
  • Provide direction and oversight for the enterprise’s software development efforts to achieve business outcomes
  • Identify and adhere to technical standards used within the organization
  • Seek ways to continuously improve development methods and processes to maximize productivity and quality
  • Study technology trends, innovation, competitive functional advancement and member/market trends in order to determine proposed changes to existing products and/or technology stack.
  • Ensure that a secure architectural integrity is maintained and the team is adhering to best practice standards.
  • Work closely with business leaders to craft solutions that meet business goals and technical constraints
  • Provide strong leadership while playing an active role as an individual contributor.
  • Act as a point of escalation

 

Oversight of Software Engineering Responsibilities

  • Leadership of multiple agile/SCRUM development teams focused on delivering software iteratively across online banking (web), mobile (iOS/Android), new account opening, loan originations, core banking, API platform/marketplace and others.
  • Remain abreast of developments in emerging technologies for digital, web, mobile and open development standards with a focus on the banking, credit union and financial services industries.
  • Think Cloud, Mobile and API first
  • Champion best practices and modern software development methods and tools.
  • Lead software engineering teams and other stakeholders to set goals for improving code quality, maintainability, security, and scalability. Monitor progress against these goals.
  • Implement and manage software development status reporting, metrics, and benchmarks.
  • Manage collaboration with infrastructure and operations teams to ensure software performs well in production and meets SLAs. Ensure and improve the performance and availability of systems by driving and identifying continuous improvement efforts both internally and with third party providers
  • Work with Information Security to ensure software is effectively secured and that risks are mitigated.
  • Oversee management of relationships with consultants, vendors, and contractors and partner with the Strategic Sourcing team to support negotiation of statements of work and terms with suppliers.
  • Analyze proposed and approved projects in terms of cost/benefits of applying web-development solutions.
  • Prepare short, medium and long-range business plans for new/enhanced delivery of digital services that provide secure, reliable, functional digital experiences and self-service capabilities
  • Drive the virtues of test driven development and a continuous integration/deployment pipeline.
  • Foster a culture of DevOps within the team
  • Promote cooperation, negotiation and communication among and within teams and business partners.

 

Leadership, Management and Support

  • Provide guidance and direction to Software Engineering managers and their teams.
  • Facilitate collaboration and partnership across software engineering teams and stakeholders.
  • Build teams to align with the Credit Union’s digital member experience, engagement and membership growth goals
  • Provide regular employee performance feedback, coach and develop employee skill level and set expectations.
  • Develop and execute on workforce strategy to meet the organization’s current and future software engineering needs through developing, hiring, and/or sourcing talent.
  • Manage resource allocation across teams to maximize business impact of resources and ensure each team has the skills and capabilities needed to achieve its objectives.
  • Manage projects, budgets, and professional staff effectively providing direction and day-to-day management for all software development efforts.
  • Build strong working relationships with business leaders to ensure software engineering teams meet expectations and contribute to achievement of business goals
  • Manage the software engineering budget, with ongoing focus on personnel, vendor and capital expenditures
  • Ensure compliance with internal and external audit requirements.
  • Manage third party vendors to ensure successful maintenance and operations of production applications.
  • Apply management practices in leading an engaged workforce
  • Manage and mentor team members to meet organization and development goals, develop their talents and expand their technical skill sets.

 

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act.  Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

 

Where permitted by applicable law, successful applicants to this position must either have received or be willing to receive the COVID-19 vaccination by date of hire to be considered (proof of vaccination is required), or be willing to submit a negative COVID-19 test result in advance of each visit to an Alliant facility.

Qualifications

What makes you a great fit?

You’ll be a great fit if in addition to the completion of a Masters or Bachelor’s degree in Computer Science, Computer Engineering (or equivalent) OR 10 plus years of professional software development experience, preferably in a financial services environment, and you have:

 

  • Five or more years in Senior level leadership in software development
  • 10 years progressive experience leading software engineering teams in an agile development environment, developing API’s and web service concepts such as REST, SOAP, and XML/JSON business object representations and/ or designing and writing scalable ASP.Net, C#, .NET Framework, HTML, JavaScript applications
  • Experience leading development of consumer facing banking applications (ex: online banking, mobile apps, loan and credit card originations), preferred
  • Solid understanding and experience in a continuous build, test, deployment environment
  • Ability to establish relationships and communicate at all levels of an organization
  • Must have a passion for leading, coaching and inspiring a team to develop and deliver cutting edge financial software solutions
  • Experience with mobile application development including Responsive Design, Native (iOS, Android) and Xamarin platforms
  • A knowledge of ITIL Service Foundations and Service Design best practices
  • Self-motivated and able to deliver to strict schedules, as well as work with and incorporate input from other areas
  • Sound knowledge of Microsoft Office Products

 

 

When you’re happy, we’re happy!

As a thank you for joining our team, you’ll benefit from:

 

  • Competitive medical, dental, and free vision benefits
  • Competitive compensation plan
  • Contributions towards gym memberships
  • Generous PTO and banking holidays off
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What are Alliant Credit Union Perks + Benefits

Alliant Credit Union Benefits Overview

Alliant constantly works on improving its Employee Value Proposition. Our Human Capital Group team seeks ongoing employee feedback to continue to raise the bar on employee-focused benefits, making updates to the existing and adding new benefits every year.

Culture
Volunteer in local community
Alliant participates in local volunteer activities such as Fantasy Flight, Plane Pull, Feed My Starving Children & more. In addition, we offer 8 hours of paid volunteer time benefit for all employees.
Partners with Nonprofits
To execute on our mission of Bridging the Digital Divide, Alliant has partnered with PCs for People, Connected Nation, DiGiTunity and the National Digital Inclusion Alliance.
Friends outside of work
Eat lunch together
Intracompany committees
Alliant has Employee Events & Community Engagement team, the ACU Foundation, Brand Journalism/Alliant Reporters team, on-site Toastmasters club & Women's Resource Group.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Alliant provides our leaders and employees with unconscious bias, psychological safety and inclusive mindset training.
Diversity manifesto
Diversity Employee Resource Groups
Alliant supports employee resource groups. At this time, employees created INCLUDE, a women resource group and ALL, an LGBTQ+ employee resource group.
Hiring Practices that Promote Diversity
At Alliant, we ensure that we have a diverse candidate slate for every role for which we hire and that our interview panels are also diverse.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Alliant employees can contribute up to $2750 annually to their medical FSA and $5,000 to dependent care FSA.
Disability Insurance
Disability insurance covers %66.7 of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Preventive services covered at 100%, Basic services covered at 80%; Major restorative services covered at 50%; Orthodontics covered at 50%
Vision Benefits
Alliant offers free vision benefits to its employees. The vision benefits plan covers 100% for annual eye exams after $10 copay and $150 for glasses and contact lenses annually.
Health Insurance Benefits
Our insurance policy covers up to 85% of out of pocket expenses.
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Pet Insurance
Our pet insurance policy covers up to %90 of out of pocket expenses.
Wellness Programs
With Alliant's wellness reimbursement program, each employee receives up to $35 per month (non-cumulative) to spend on wellness activities and discounted wellness services through ThrivePass.
Onsite Gym
Mental Health Benefits
Alliant employees get free access to Calm and myStrength apps and services.
Retirement & Stock Options Benefits
401(K)
Alliant matches 100% of employee’s contribution up to 5% of salary
401(K) Matching
Alliant provides employees with a 401(k) matching plan managed by Fidelity. We match 100% of contributions up to 5% of an employee's annual gross pay.
Performance Bonus
In the last years, Alliant’s bonus payouts were above 100%.
Match charitable contributions
The Alliant Credit Union Foundation also matches employee donations made to non-religious, non-political 501(c)(3) organizations up to a total of $200 per person per calendar year.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Alliant provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Since the pandemic began, all non-essential job functions have been remote 100%.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for up to 26 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Our employees receive between 21 and 31 days per year of paid time off based on years of service. Alliant also offers a Flexible Time Off (unlimited time off) policy for Sr. Managers and above.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Employees can withhold up to $265 per month pre-tax for transit expenses and up to $265 per month pre-tax for parking expenses.
Company Outings
Alliant hosts between 4 and 6 major employee events in a year, including the Annual Volleyball Tournament, annual summer party and employee appreciation day celebration.
Stocked Kitchen
Currently, Alliant offers free snacks, free hot beverages and bottled water during the day, free lunch/food events on occasion and bi-weekly free fruit.
Some Meals Provided
Parking
We offer employees A parking subsidy.
Fitness Subsidies
Alliant reimburses its employees up to $35 per month for gym, health and fitness services and activities.
Professional Development Benefits
Job Training & Conferences
Alliant offers employees professional development opportunities like Annual individual budget for training, onsite training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250 with a maximum total match of $5250.
Diversity Program
Lunch and learns
Alliant hosts lunch and learn and hour with the leader meetings once per quarter, giving our employees to hear from our executive and senior leadership teams.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $5250 annually for continuing education through our tuition reimbursement benefit.
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Alliant constantly works on improving its Employee Value Proposition. Currently, Alliant offers free snacks, free hot beverages and bottled water, free lunch/food events on occasion, personal concierge service, on-site package/mailing service, massage therapy, discounted ticket sales, car wash, dry cleaning, convenience store, vehicle maintenance, banking and a gym at our headquarters location.

Our company works hard to create a work environment that allows our employees to maintain a healthy work/life balance. We encourage our employees to take advantage of flexible hours and offer an option to work remotely. Alliant also offers a very generous PTO package, which starts new employees with 21 PTO days annualized in their first year of employment.

The well-being of our employees and their families translates to productivity and commitment to their jobs. That is why we constantly work on launching new benefits that will help them find the best medical care at the lowest cost and get the help they need with convenience and without unnecessary stress.

An Insider's view of Alliant Credit Union

How would you describe the company’s work-life balance?

Although a lot is expected of us, there is definitely a focus on keeping your life in balance. Alliant’s response to our Coronavirus-prompted switch to working remotely has been exemplary. Senior leadership shares videos with us regularly, and our managers are understanding of family needs and have made huge efforts to keep our team connected and e

Pam Leibfried

member communication specialist

What projects are you most excited about?

All the creative projects I get to work on. I have the tools and resources to do my job. This is not the case at previous employers whose only focus was on cost and not efficiency. A lot of my work is creative, and it requires costly design software.

Kendra Sutter

instructional designer

How does the company support your career growth?

Alliant is the first company that has made it a point for employees to set a development plan for themselves & allow employees to work towards a better ‘me’ – both personally & professionally.

Kate Plata

manager, wholesale consumer lending

How do you empower your team to be more creative?

Alliant and its management have always been very open to creative new ideas on more efficient ways to run our business. Truly the adage “Your opinion matters” is alive and well at Alliant!

Matt Dempsey

manager, consumer loan underwriting and processing

How has your career grown since starting at the company?

I started with Alliant as a temp in the call center and now am in a leadership position within technology, and my story is not unique. If you are looking to grow your career, this is a great place to explore different areas you may be interested in!

Terry Hagio

technical implementation manager

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