Upgrade is a fintech unicorn founded in 2017. We are the fastest-growing company in the Americas (Financial Times). In the last five years, over 15 million people have applied for an Upgrade card or loan, and we have delivered over $10 billion in affordable and responsible credit. Our innovative Upgrade Card is the fastest growing credit card in America (Nilson Report). Combining the flexibility of a credit card with the low cost of an installment loan helps us redefine banking.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, one of the “Top Companies to work for in Arizona”, and we have received awards for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 900 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.

About our Quality Assurance Team:

Our QA team has end-to-end ownership of building a quality product. Through automation and functional testing, the team validates a variety of products to offer our customers a seamless banking experience. 

As a Director of QA, you will directly manage QA engineers on our product teams and will participate in product specification reviews and architectural design sessions by providing input from a quality and team allocation standpoint. You will also identify testing and automation strategies for various features and functionalities. 

Within your first year, you will develop an understanding of how to deliver high performing software at pace of development. You will work in an environment that promotes ownership at all levels including configuring and monitoring apps in production.

Our Core Technologies Include:

Java, Selenium Webdriver, TestNG, Maven, Git, Jenkins, ArgoCD, PostgreSQL, REST Assured, SumoLogic, Honeycomb, Docker, Kubernetes, Gatling, Scala, Prometheus, Grafana

What You'll Do:

• Manage a large team (25 and growing) of highly skilled, ambitious and technical full-stack QA professionals.
• Define and execute a QA strategy based on our development roadmap, operational challenges, and vision for the QA team.
• Lead recruitment of QA Engineers and ensure retention of top-talent. Goal setting, monitoring progress and providing constructive feedback to the direct reports.
• Use a wide range of cutting-edge technology to innovate testing methodologies and execution strategies for scale.
• Work in an ever-challenging environment to hone your hands-on skills in Automation, performance, service layer testing, observability, etc.
• Be a part of an organization that values ‘Continuous Deployment’ and ‘Shift Left’ approaches.
• Promote skill building, knowledge sharing, and innovation opportunities within the teams.
• Lead the team members in building a fulfilling career with a fast growing financial technology company.
• Work closely with product and technology teams to identify bottlenecks, inefficiencies, and areas of improvement for continuous quality delivery.
• Ensure adequate test coverages over all critical paths of new and existing product flows.

What We Look For:

• Ability to develop test strategies for Web, API, Mobile and ETL delivery pipelines
• Prior management experience at Director level or similar, with a track record of managing Individual contributors and managers
• Hands-on experience developing test automation at scale, with Java using Selenium
• Passion for continuously researching and staying ahead on adoption of testing tools and processes
• Familiarity maintaining vendor relationships and contracts
• Experience collaborating with engineering, product and Devops teams across locations and time zones

What We Offer You:

• Competitive salary and stock option plan
• 100% paid coverage of medical, dental and vision insurance
• Unlimited vacation
• Learning stipend for personal growth and development
• Paid parental leave
• Health & well-being initiatives

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

California Employee Privacy Notice

Effective Date: 1/1/2020

Notice to Applicants for Employment, Employees, and Contractors:

This California Employee Privacy Notice is intended to provide California consumers who are employed or apply for employment or a contractor position with Upgrade information about the categories of personal information Upgrade collects and how the company uses this information. For any questions about this notice, please contact [email protected].

- Personal Information Upgrade Collects:

Identifying information: including name, address, email, telephone number, social security number, driver license number, passport number, and other personal identifying information. Information you provide as a part of a job application or from a background check performed after a job offered is extended, including employment, education, credit, and criminal history. Data on work productivity and performance, including hours worked, electronic network activity, and tasks performed. 

- Purposes for Collecting Personal Information:

To consider applications for employment. To complete payments, including payroll, expense reimbursement, other compensation-related payments, and the administration of stock options. To administer benefits, including medical, dental, vision, commuter, and retirement benefits. To provide human resources services and conduct performance evaluations. To monitor work eligibility including work-related licenses, credentials, training, and eligibility to work in the United States. To ensure a safe and efficient working environment. To comply with applicable legal or regulatory requirements including state and federal company reporting obligations.