Director of Engineering - Communication Composition and Reporting (Raleigh, NC)

| Raleigh-Durham, NC
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Job Description:

The Director of Engineering - Communication Composition and Reporting role brings skilled expertise as an Engineering thought leader and partner to aligned product management teams, providing engineering leadership, fostering a vibrant community of growth, development, and continuous improvement across skillset disciplines.This multi-faceted role is critical to the development of customer-centric solutions founded on progressive engineering principles and disciplines.

Fidelity is embarking on a multi-year journey to establish an Enterprise product organization that will unify our Marketing and Communication Technology capabilities across Fidelity! We believe this unification in conjunction with investments in best of breed capabilities will transform Fidelity into a customer-backed, data-driven, digital-first and efficient Modern Marketer and Communicator.

We seek an outcome focused Engineering Leader to join the Enterprise Marketing Technology organization. This Engineering Leader will lead Software Engineers aligned to the Marketing Communication Product area. This Engineering leader will partner with other Marketing technology leaders in the organization to drive process transformation and Software Engineering Excellence.

Work Location is flexible.

The Value You Deliver

Progressive Engineering Leadership:
  • Provide Engineering expertise, thought leadership and consulting across Product Management, Engineering & Human-Centric Design disciplines.
  • Provide technical and functional oversight with product management teams to ensure we are building the best products, platforms, and experiences for our customers.
  • Work collaboratively with your squad leaders to prioritize technical efforts and provide input on product features and capabilities.
  • Collaborate with architecture and Platform Engineering teams on setting technical direction and ensure alignment with our technology strategy.
  • Ensure engineered solutions address scale, reuse, and high availability requirements by leveraging platforms and established best practices.
  • Accelerate & increase efficiency by continuously improving engineering & operations practices.
  • Engage as a Subject Matter Expert, staying abreast of and contributing to external industry trends, advancements, and innovations in technical areas of expertise.

Engaging Engineering Leadership:
  • Successfully onboard internal tech teams and client technologists using internally owned product platform capabilities.
  • Draft/review reusable/repeatable solutions and standards for adoption of internally owned product suite and services.
  • Identify and design support for custom client needs (beyond internally owned product) and determine their potential as a standard product offering.
  • Draft roadmap recommendations for platform and product development.
  • Participate with Product leaders to architect product improvements.
  • Support triage, create proof of concepts, explore alternate ways of executing technical requirements.
  • Lead discussions related to implementation of product capabilities by liaising with business stakeholders, solution owners and engineers.
  • Review design and implementation process to ensure consistency of the solution across business units and workstreams.
  • Demonstrated experience in modern enterprise integration patterns, API Management, domain modeling & services development.
  • Define milestones and plans to drive the organization towards Enterprise Platform adoption.
  • Evaluate the Marketing technology vendor landscape and in-house purpose built tools to recommend an optimal engagement that will deliver enterprise wide value.
  • Evangelize and advocate for highly scalable, efficient cloud native service architecture design and development.
  • Participate in technical and architectural discussions across the enterprise to push for best practices and standardization.
  • Operationalize the architectural designs and solutions into re-usable capabilities and patterns.
  • Regularly provide guidance, training and coaching to team members to support performance and career development.
  • Ensure technology decisions comply with enterprise architecture standards and strategies.
  • Evaluate and recommend technology and frameworks for flexibility, long-term viability, and time to market.
  • Demonstrates ability to drive decisions through constructive debates with different engineering and architecture teams.
  • Articulate technical solution options and patterns to the product owners and business leadership.

The Skills and Expertise You Bring
  • 7-10+ years of work experience working within the marketing technology landscape implementing and onboarding various stakeholders on vendor based and / or custom-built tools.
  • Demonstrable experience to lead adoption of relevant new and emerging technologies within Marketing Technology or Consumer Data space.
  • Should have experience defining application architecture strategies and solutions, implementing digital marketing & communications platforms/solutions & developing APIs/systems integration.
  • Demonstrated Experience in application architecture design and development on Cloud based infrastructure (AWS / Azure).
  • Technical expertise and hands on software development experience using Java, Scala, Javascript (Node.js / TypeScript), Angular, Microservices, React JS, Python etc.
  • Lead a team of engineers responsible for application development using marketing platform products owned internally and working with vendor partners to support business needs.
  • Experience with product development and management of user interfaces, components and scripts for marketing applications.
  • Demonstrated experience in implementing and executing Agile principles
  • Experience in migration and/or refactoring of on-premise software to cloud based solutions.
  • Demonstrated experience in Application deployment planning, distribution strategies and configuration options.
  • Proven experience in attracting, hiring, and growing a high performing team.
  • Consults and sets standards for platform and application engineering based on a balance of agility, resiliency, performance, and cost management.
  • Experience handling vendor relationships and influencing their platform roadmap.
  • Experience working in financial services, media & entertainment or retail industry experience is a plus.
  • Bachelor's or Master's degree in computer science or a related field.


Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working. "

We invite you to Find Your Fidelity at

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations, or by calling 800-835-5099, prompt 2, option 3.
More Information on Fidelity Investments
Fidelity Investments operates in the Fintech industry. The company is located in Boston, MA and Covington, KY. Fidelity Investments was founded in 1946. It has 58848 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 325 open jobs at Fidelity Investments, click here.
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