Director of Developer Relations (DevRel)
Elevating the quality of human life through every conversation
We’re seeking a Director of Developer Relations to own and implement Symbl.ai’s advocacy strategies, to engage and inspire developers in pushing the boundaries of building AI-centric communication applications and experiences. You will develop strategies to build a growing community, attract passionate ambassadors, and establish thought leadership in relevant dev ecosystems. You will be part of the marketing leadership team, responsible for building and leading a team of advocates, and will have full ownership over the vision and strategy for developer advocacy at Symbl.ai.
About Symbl.ai:
Symbl.ai is a Conversation Intelligence (CI) platform for developers to build and extend applications capable of understanding natural human conversations at scale. Our comprehensive suite of products and APIs enable developers to easily build and deploy intelligent speech-to-text functionality, extract contextual insights, generate domain-specific insights and intelligence, and access advanced conversation analytics.
Symbl.ai eliminates the complexity of building and maintaining conversation understanding systems so developers and businesses can focus on building intelligent and delightful experiences within their own products.
Key Responsibilities:
- Develop long and short term strategic developer growth and engagement strategies that directly contributes to Symbl.ai’s GTM objectives
- Own the roadmap and execution of industry events, meetups, and hackathons
- Lead and mentor a DevRel team that is focused on community, content creation, developer experiences
- Influence product management, marketing and sales by advocating for the needs and wants of developers
- Create content and speak at developer events and meetups to build Symbl.ai’s reputation as a ‘top of mind’ conversation intelligence platform
- Increase the adoption and usage of Symbl.ai APIs
- Build and scale an ambassador program
- Align senior leadership and key stakeholders on developer relations strategy and impact in our community
Who you are:
- Developer-Obsessed -you delight in ensuring developer success, and providing the best DX possible
- Metrics-driven - you are focused on measurable results and make decisions based on objective data
- Ownership Mentality - you are the sole owner of your vision and initiatives, and will do what is required to ensure success
- Bias for Action - you favor speed and action, and are not afraid to fail
- Problem solver - you don’t let anything get in your way and are capable of resolving blockers
Why we want to meet you:
- 6+ years as a developer and/or DevRel advocate, ideally in the API ecosystem
- 3+ years as a leader of a technical or DevRel team
- Obsessed with developer communities and creating content that inspires
- Familiarity with API concepts like REST, GraphQL, Webhooks, OpenAPI, and OAuth
- You are fluent with one or more of the following languages: Python, JavaScript, PHP, Node.js, and/or C# (.Net)
- You’ve worked at a company guided by product-led growth strategies
- You’ve evangelized either APIs or AI/ML services to developer communities
- Hold a degree in a technical discipline or equivalent experience
Bonus Points for:
- Experience building on CPaaS/RTE platforms
- Experience launching and/or scaling a developer portal
KPIs You Are Focused On:
- Developer Signups
- Community Members
- Developer Activation and API usage
ABOUT SYMBL.AI
Our mission is to elevate the quality of human life through every conversation. How are we doing it? By accelerating the growth of machines' ability to understand human conversation better than humans. The work we do is exciting and challenging. That's why we keep our values in mind, as guiding principles as we navigate the work we do:
- Connect not transact
- Be self-aware
- Obsess over customer value
- Stay curious
- Commit to growth
- Empower each other
- Do not settle for mediocrity
Compensation, Perks, and Differentiators:
- Fully covered medical, dental and vision
- Continuing education & professional development
- Equity
- Unlimited PTO
- 401(k) with matching
As our company evolves, so do our benefits. We’re actively innovating how we support our employees.
We are an equal opportunity employer and value diversity at Symbl.ai. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any legally protected status.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.