The world’s first ecommerce-as-a-service (ECaaS) provider putting brands back in charge of their online growth.

Digital Solutions Architect at (Remote)

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Job Description:
About Us: is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands move faster, grow more quickly, and deliver on their promises more completely. is looking for a Digital Solutions Architect (DSA) who will be a strategic partner to clients and internal teams on projects ranging from UX/UI design to custom development of digital commerce initiatives. The DSA plays a critical role in the process of taking client needs and turning them into actionable work for our implementation teams.
We're looking for individuals who thrive in dynamic environments, are innate problem solvers, embrace processes and organization, are detail-oriented, and enjoy using data to inform their decision-making.
* Ability to be Remote.
  • Align technology solutions with client business strategies.
  • Maintain an open communication line with Solutions Engineers to seamlessly absorb client information from the sales process in handoffs and to feed delivery insights back to inform proposals.
  • Lead the assessment and documentation of client requirements through a structured discovery process to prioritize immediate business needs as Business Requirements Documents (BRDs).
  • Work closely with the Project Manager throughout duration of implementations to create and maintain a realistic project timeline.
  • Ensure requirements meet client needs while remaining within the defined project scope as Functional Specification Documents (FSDs).
  • Provide recommendations for business process redesign and documentation as needed for new technology as Product Requirements Documents (PRDs).
  • Establish and foster stakeholder relationships and manage client expectations.
  • Refine backlog and establish a body of actionable work via Jira (project management tool).
  • Investigate problems and develop recommendations for resolution.
  • Establish measurable individual and team objectives that are aligned with business goals.
  • Perform User Acceptance Testing handoff demonstrations.
  • Collaborate with developers to create documentation on custom developed functionality.

Required Experience:
  • 5+ years of experience working within Agile and/or SCRUM environment as a BSA and/or Product Owner
  • Bachelor's degree in Computer Science, Information Systems, Business, or other related field
  • Experience working within a defined SDLC
  • Strong business process acumen
  • Strong interpersonal skills
  • Strong technical writing skills to produce BRDs, FSDs, and PRDs
  • Demonstrated success in a fast-paced, team-oriented environment
  • Ability to translate business requirements into technical solutions
  • Ability to foster relationships across internal business units as well as with clients
  • Ability to successfully manage complex project deliverables
  • Ability to organize and facilitate successful, objective-oriented meetings

Bonus Points:
  • Experience with ecommerce platforms is preferred
  • Experience with project management tools (ex. Jira, Confluence, ClickUp, Mavenlink), and software development methodologies (Agile, Waterfall)
  • Experience with translating business requirements into technical solutions
  • Highly organized and meticulous with documentation

These aren't just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO:
We live for brands and are fanatical about their success.
We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.
No one expected this to be easy. We are resilient- we dig in and keep going.
Every person here has an obligation to question norms, voice concerns, and offer their perspective.
We work with integrity and respect, ask for help, and extend the same help to others.
Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve. is deeply committed to building a diverse and inclusive workplace. We're proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Technology we use

  • Engineering
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Node.jsFrameworks

What are Perks + Benefits

Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Unconscious bias training
We currently discuss unconscious bias during our Selection 101 Training as part of our Recruiting training program.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching's 401(k) retirement plan matches 100% of an employee's contributions up to 4% of their annual base salary, with immediate vesting for matched contributions.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Most of our roles are remote and hybrid.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Promote from within
Continuing Education stipend

An Insider's view of

What’s the vibe like in the office?

The Austin office is eclectic and fun! It’s in a great location and has all the amenities, food, drinks you could ask for and is a great working space for all settings. My favorite part is getting to mingle in the common space with so many people outside of my department – I learn something new about our Company/clients every day.


Corporate Accounting Manager

What projects are you most excited about?

I'm excited to create micro content and landing pages to assist with internal and external education about our products and services.


Product Marketing Manager

How does the company support your career growth?

There is a culture of collaboration throughout the company, so I have had the chance to work with and learn from some of the most talented individuals I have ever met. The projects I have worked on so far have been challenging but exciting at the same time with a heavy focus on innovation and and creating value for our brands.


Product Manager, Storefront

What unique initiatives do you have that encourage innovation?

Teams are comprised of subject matter experts, integrated cross channel and through the entire ecosystem with the added bonus of access to leading research, data and tools to help you not only continue to scale your personal knowledge but to fuel your professional growth.


Supreme Ruler of the Performance Realm (or Director, Performance Marketing)

What's something quirky about your company?’s company culture isn’t just something that’s posted on a wall in the breakroom, it is truly embodied by each and every member of our team at all levels of org.

Grant Mmalik

Business Development Representative

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