Job Description:
About Us:
Cart.com is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands move faster, grow more quickly, and deliver on their promises more completely.
Cart.com is looking for a Digital Solutions Architect (DSA) who will be a strategic partner to clients and internal teams on projects ranging from UX/UI design to custom development of digital commerce initiatives. The DSA plays a critical role in the process of taking client needs and turning them into actionable work for our implementation teams.
We're looking for individuals who thrive in dynamic environments, are innate problem solvers, embrace processes and organization, are detail-oriented, and enjoy using data to inform their decision-making.
* Ability to be Remote.
Responsibilities:

• Align Cart.com technology solutions with client business strategies.
• Maintain an open communication line with Solutions Engineers to seamlessly absorb client information from the sales process in handoffs and to feed delivery insights back to inform proposals.
• Lead the assessment and documentation of client requirements through a structured discovery process to prioritize immediate business needs as Business Requirements Documents (BRDs).
• Work closely with the Project Manager throughout duration of implementations to create and maintain a realistic project timeline.
• Ensure requirements meet client needs while remaining within the defined project scope as Functional Specification Documents (FSDs).
• Provide recommendations for business process redesign and documentation as needed for new technology as Product Requirements Documents (PRDs).
• Establish and foster stakeholder relationships and manage client expectations.
• Refine backlog and establish a body of actionable work via Jira (project management tool).
• Investigate problems and develop recommendations for resolution.
• Establish measurable individual and team objectives that are aligned with business goals.
• Perform User Acceptance Testing handoff demonstrations.
• Collaborate with developers to create documentation on custom developed functionality.

Required Experience:

• 5+ years of experience working within Agile and/or SCRUM environment as a BSA and/or Product Owner
• Bachelor's degree in Computer Science, Information Systems, Business, or other related field
• Experience working within a defined SDLC
• Strong business process acumen
• Strong interpersonal skills
• Strong technical writing skills to produce BRDs, FSDs, and PRDs
• Demonstrated success in a fast-paced, team-oriented environment
• Ability to translate business requirements into technical solutions
• Ability to foster relationships across internal business units as well as with clients
• Ability to successfully manage complex project deliverables
• Ability to organize and facilitate successful, objective-oriented meetings

Bonus Points:

• Experience with ecommerce platforms is preferred
• Experience with project management tools (ex. Jira, Confluence, ClickUp, Mavenlink), and software development methodologies (Agile, Waterfall)
• Experience with translating business requirements into technical solutions
• Highly organized and meticulous with documentation

OUR CORE VALUES:
These aren't just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO:
WE ARE OBSESSED WITH BRANDS
We live for brands and are fanatical about their success.
WE THINK BEYOND THE BOX
We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.
WE DON'T GIVE UP
No one expected this to be easy. We are resilient- we dig in and keep going.
WE SPEAK UP
Every person here has an obligation to question norms, voice concerns, and offer their perspective.
WE WORK TOGETHER
We work with integrity and respect, ask for help, and extend the same help to others.
WE ARE HUMAN
Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.
Cart.com is deeply committed to building a diverse and inclusive workplace. We're proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.