Digital Salesforce Solutions Architect II at First Financial Bank (Cincinnati, OH)

| Cincinnati, OH
Sorry, this job was removed at 4:31 p.m. (CST) on Saturday, May 14, 2022
Find out who's hiring in Cincinnati, OH.
See all Developer + Engineer jobs in Cincinnati, OH
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!

If you are interested and qualified for this role, we invite you to apply.

The Digital Salesforce Solutions Architect II is responsible for the advisement and delivery of digital systems built on or interacting with Salesforce and Salesforce-hosted solutions as part of First Financial's vision to offer clients a seamless experience. Your knowledge and expertise in Salesforce will ensure governance and implementation approaches that support growth and scale in use by clients and associates and that will enable digital product roadmaps through the entire lifecycle including design, implementation, and ongoing support. You are a champion for Salesforce and partner capabilities, identify new and innovative approaches that can enable digital roadmaps using the platform, and are always looking out for opportunities to simplify platform implementation to make it easier to use for clients and associates.

Essential Functions/Responsibilities
  • Lead solution design of Salesforce-hosted platforms or solutions interacting with Salesforce and proactively identify design challenges and needs relating to implementation of Salesforce-based platform and interactions with enterprise applications, software, and other systems.
  • Work with Digital Product Managers, Technology, Program Management, and other team members to determine new features and user stories needed in large/complex development projects built on Salesforce-hosted platforms or interacting with Salesforce.
  • Support the creation, documentation, and prioritization of user stories, acceptance criteria, and non-functional requirements to clearly articulate the "why" (not just the "how") that will enable seamless, highly-performant digital products.
  • Serve as Salesforce technical lead for an Agile team and actively participate in all team sessions including planning, grooming, product demonstration, and team retrospectives.
  • Create visuals and other documentation that transform a business case into easy-to-understand workflows and diagrams that clearly communicate how the solution works, impact to existing processes, and how First Financial associates and clients will be affected by new experiences.
  • Work closely with Enterprise Architecture, IT, Application Engineering and Enterprise Security to design and implement Salesforce-based solutions that are scalable and performant, use enterprise system/data integrations and extracts, are designed to be high availability with robust disaster recovery and backup architecture, and incorporate software development lifecycle and deployment methodologies.
  • Identify stakeholders for engagement (including Marketing, Technology, Operations, Commercial, and Consumer teams) and work with Digital Product Managers to communicate planned enhancements and changes, support needed and timing, and training and knowledge transfer of implemented solutions and changes to existing solutions for ongoing support by Digital Product Analysts.
  • Lead engagement for Salesforce-based initiatives with teams responsible for information security, risk, and technology to ensure data integrity and address all regulatory and audit requirements.

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job
  • Minimum 7 years designing and implementing Salesforce-enabled solutions and/or related work experience with CRM platforms in banking and financial services.
  • 5+ years of demonstrated leadership of coaching, management and/or mentoring in a project management or sales environment.
  • 5+ years as a project manager building exceptional digital experiences in Financial Services, Retail, or Travel using Agile Methodology.
  • Experience designing, managing, and implementing secure Enterprise-wide solutions.
  • Moderate experience with data transformation to meet business needs.
  • Ability to present highly technical solutions to all levels of management to illustrate how those solutions align with the organization's vision and goals.
  • Extensive CRM experience.
  • Moderate experience with utilizing a marketing database; understanding of relevant IT systems and processes associated with a customer database.
  • Ability to effectively manage multiple projects at once with a sense of urgency required to work in a deadline driven environment.
  • Strategic thinker that's diligent, flexible, and resourceful with strong self-starter mentality who possesses a strong work ethic.
  • Must have strong working knowledge of the financial services industry.
  • High school diploma or General Education Degree (GED) required
  • Associate's or Bachelor's degree and/or equivalent banking work experience preferred
  • 5+ years related experience and/or training; or equivalent combination of education and experience

Preferred Knowledge and Skills

Level of Complexity and Scope
  • Job is responsible for making decisions for complex environments
  • Understands overall system architecture and how it interconnects and relates to other systems and environments both on premise and in the cloud

Degree of Independence and Decision-Making
  • Recommends development and configuration strategies
  • Received minimal guidance
  • Uses subject-matter expertise to advise others

Required Supervisory Responsibilities
  • Attracts and hires new associates
  • Conducts annual performance reviews for direct reports
  • Project management
  • Delegation
  • Coaching
  • Training

Physical Requirements
  • Occasionally lifts and carries up to 50 lbs.
  • Frequently lifts and carries up to 20 lbs.
  • Frequently sits, stands, walks and drives.

Compliance Statement
  • The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

Development and Training

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.

We are an E-Verify Employer.
More Information on First Financial Bank
First Financial Bank operates in the Fintech industry. The company is located in Cincinnati, OH. First Financial Bank was founded in 2022. It has 1998 total employees. It offers perks and benefits such as Health Insurance Benefits, 401(K). To see all 16 open jobs at First Financial Bank, click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView First Financial Bank's full profileFind similar jobs