DevOps Engineer

| Remote
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LivePerson is the global leader in conversational commerce solutions and we aim to make life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, Virgin Atlantic, RBS and Liberty Global, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers.


We are an innovative, intent-driven company that believes in building the future and we are looking for growth-minded, unconventional thinkers, developers, and builders to join the team.

You will thrive here if: 

  • You can operate in a fast-paced, dynamic environment
  • You can build partnerships that move our business forward
  • You build code that is simple, understandable, and clean  
  • You see feedback or failure as motivation to learn and to grow 
  • You believe data-driven decision making is the norm

We are currently seeking an experienced professional to join our Social and Email Experiences team as a DevOps Engineer in Canada. You will join a team of experienced Software Development experts that is responsible for the strategic solution development for integrating social networks brand-specific conversations into our Conversational Cloud platform for further servicing and monitoring. This role provides an opportunity to enter a fast-growing organization and shape the future of LivePerson.


In this role you will:

  • Create and maintain an infrastructure for Social and Email Messaging solutions
  • Manage on-prem, cloud (AWS or GCP) and hybrid services
  • Develop tools to improve efficiency and quality of system maintenance and operations
  • Design and Deploy Automation of Container Applications using Kubernetes and Docker
  • Document Deployment Processes, Services and Environments
  • Build effective monitoring systems to keep track of the health of our systems, and alert us to take action before incident situations
  • Solve problems occurring with our production systems, and build solutions and automation to prevent them from reoccurring

You should be an expert:

  • AWS  (EC2, EKS, RDS, S3) or GCP
  • Microservices architecture deployed in kubernetes
  • Source control and CI/CD tools like Git, maven/gradle, Jenkins/Teamcity
  • Package Management Tools like npm
  • Automation of applications deployment to On premise/Cloud Environment
  • Database (Elasticsearch, Postgres, Mongodb, Cassandra)
  • Any Distributed Streaming Platform (Kafka, Spark)
  • Automation tools like (salt/puppet/chef/ansible/airflow)
  • Java and NodeJs Languages (as a plus)


We care about you.

LivePerson works hard to create a positive employee experience, your life outside of the office is important to us. We support our teams with great benefits, like pension plans, medical and dental plans, paid maternity and paternity leave, and a competitive paid 28 days vacation program that enables our family to take the time they need to recharge.


We want you to feel part of LivePerson.

Frequent team events, daily breakfast and happy hours on occasion (and there are lots of those) will help you settle quickly into your new workplace.. And - our holiday parties are a blast!  


You can read more about LivePerson and Our Principles here - https://www.liveperson.com/company/#guiding-principals


Our company believes in equal opportunities for both genders is something that has been overlooked for too long.

To shake up the industry, LivePerson CEO Robert Locascio recently launched the Equal AI initiative - established to focus efforts on eradicating gender bias in AI engineering. We are also keen on getting women enthusiastic about software engineering by sponsoring “WomenHack” and “Female’s Favor{IT}e Conference” events globally.


LivePerson provides equal employment opportunity without regard to an applicant’s race, color, age, national origin, religion, sex, gender identity or expression, sexual orientation, veteran status, disability, pregnancy, genetic information, or any other status protected under applicable law.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
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What are LivePerson Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Paid industry certifications
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