Design and implement zero-downtime to accomplish highly available service (99.99%)
Design and implement disaster recovery (DR) between different region Datacenters
Troubleshoot complex production issues, including performance and function issues
Cooperating with cloud vendor and infrastructure, engineering team for security and service availability
Provide deep level of outage troubleshooting for systems and Zoom backend service
Provide the CI/CD model to deploy and configure the production system
5+ years experience in a DevOps/Site Reliability Engineering role
In depth knowledge of Linux: RedHat, CentOS, Debian, etc.
Strong analytical and troubleshooting skills
Working knowledge of Ansible and Jenkins
Experience with Nginx, ETCD in production deployment and troubleshooting
Familiar with AWS technology including Elastic Search, Elastic cache, DynamoDB, SQS and S3
Understand gitops and familiar with github or gitlab.
Solid Bash or Python scripting experience.
Experience with system monitoring tools
Excellent communication skills
BS degree in a related field, MS preferred
Prod on-call support
Nice to haves
Ideal candidates have experience with Chat or Instant Messaging - XMPP
Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
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