Customer Engineering - Operational Excellence Engineer at Micron Technology (Boise, ID)

| Boise, ID
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Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.
We are hiring an operational excellence engineer who will lead and execute process improvement efforts across the global Micron Sales Customer Engineering organization. This is a cross-functional role that will collaborate closely with functional teams to understand customer engineering deliverables. This includes leading broad cross functional program management, develop and promote process improvements for customer engineering, ensuring integration and alignment across the organization, with key stakeholders, aligned to our goals and priorities.
The successful candidate will develop and promote process improvements, data-driven, technology-enabled approach to improve process efficiencies and performance results. This role will work with stakeholders across Sales, Business Units, Engineering, Quality and Customers.
Responsibilities and Tasks:
  • Works directly with the customer engineering leadership team to ensure all aspects of the processes are effective and efficient with alignment to Micron's goals
  • The role includes tracking performance on established metrics, generating reports, and collecting and analyzing data as it relates to business plans, forecasts, sample plans, opportunity pipelines and design win management
  • Establish Key Performance Indicators; track, analyze and report KPIs
  • Identify and lead process enhancement/automation opportunities
  • Drives innovation by researching and using new data modeling techniques or tools
  • Manages and tracks scorecards in alignment with key roadmap needs, programs, and initiatives
  • Partner with the Sales Operations team to evolve Sales Force and dashboarding along with change management
  • Facilitates strategy meetings including coordination and metric reviews
  • Manage global purchase orders for equipment and computer systems along with tracking and vendor follow-up
  • Work with project teams to document business requirements definitions, including business opportunity, vision of solution and expected benefits
  • Examines existing processes, evaluates them within the context of organizational goals and proposes changes or improvements to help achieve goals
  • Program management of technical training events
  • Facilitate and set the agenda and content for project-based meetings
  • Ensures successful implementation of projects into business processes with desired results

Required Experience:
  • The ability to be a self-starter who can work with minimal supervision
  • The ability to work on a variety of projects simultaneously in a fast-paced environment
  • The business acumen to achieve tactical goals and identify opportunities for operational excellence within the group
  • The ability to work cross functionally and lead via indirect influence
  • Proven track record to tackle problems across multi-functional groups, both inside and outside the department
  • Proven track record to plan, drive, and complete projects effectively
  • The ability to work cross functionally and lead via indirect influence
  • Excellent communication and organizational skills

  • Bachelors or Master's Degree in Engineering preferred, Bachelors or Masters in Computer Science, Marketing or Business required

  • Results and goal oriented
  • Great interpersonal skills and a track record as a strong collaborator

About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Please note that in order to assist in providing a safe and healthy workplace for all Micron team members, new employment offers for jobs based in India, Malaysia, Singapore, and the U.S., are contingent upon the applicant's provision of a copy of their COVID-19 vaccination document to Micron on a confidential basis prior to their scheduled start date confirming that they have completed the COVID-19 vaccination process, subject to any written request for medical or religious accommodation and to the extent permitted by applicable law.
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at [email protected] or 1-800-336-8918
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
More Information on Micron Technology
Micron Technology operates in the Hardware industry. The company is located in Boise, ID, Manassas, VA, Longmont, CO, Folsom, CA and Milpitas, CA. Micron Technology was founded in 1978. It has 24383 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 161 open jobs at Micron Technology, click here.
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