Cortex Systems Engineer Specialist - Northeast - SLED at Palo Alto Networks (Remote)
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.Job Description
As a Cortex Sales Engineer you will be the foremost expert on the Cortex portfolio which includes Cortex XDR for on-premise & cloud protection, and detection & response, XSOAR for orchestration, automation & response, and Xpanse for Attack Surface Management. These three main products enable us to empower our current and future customers for their SOC transformation journey.
Your role is one of technical mentorship – working with your account manager to build integrated solutions for our client’s unique environments. With your colleagues, you will displace competing technologies, and build market share within your targeted list of accounts. Most importantly, you will help your client feel confident they are working with their #1 security provider as our product integrates to build secure digital transactions. This position does not work in a physical Palo Alto Networks office location but instead covers a particular market for our sales prospects.
Present to customers as our expert in your area at all levels in the customer hierarchy from technician to manager
Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and plan to take care of
Discuss, with credibility, competitive offers in the marketplace and positions ours as the best alternative
Lead and support customer demonstrations (with our SE’s) that showcase our unique value
Interact locally and remotely with customers in an equally persuasive manner
Work with Product Management, Technical Marketing, and R&D to create requirements and suggest product features based on feedback from our largest customers
Provide design consultation and best practice guidance during the 'pre-sales' process for strategic opportunities
Take ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or Palo Alto Networks lab facilities
Provide demos for strategic prospects and current accounts in all facets of Palo Alto Networks’ Cortex offerings
Provide product update and enhancement training to other SEs in the region or theater as able
Assist in the training of Palo Alto Networks SEs in their designated region in customer presentations, and internally-focused deal preparation activities as able
Provide territory coverage within the region when additional resources are required
Provide advanced 'Partner SE' training for updates in the Palo Alto Networks product suite
Proven successful experience as a pre-sales technical expert, systems integrator, or equivalent experience.
Proven successful experience demonstrating and presenting to large technical audiences in several environments
Proven experience evaluating complex multivariate problems and finding a systematic approach to gain a quick resolution, often under duress
Working knowledge of MITRE tactics and techniques
Experience understanding malware, exploits, operating system structure and behavior
Unix/Linux and Windows OS system administration experience
Working knowledge of endpoint prevention/ protection technologies (EPP and EDR), SIEM, vulnerability management tools, SOC processes and playbooks, and other security technologies both from a technology and a business driver standpoint
Working knowledge of Incident Response; both IR tools and IR workflow process
Working knowledge and understanding of threat intelligence and threat hunting
Scripting experience with a focus on Python and PowerShell is a plus
Travel within the region as needed to maintain strong account standing and healthy team dynamic
All your information will be kept confidential according to EEO guidelines.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
- Vaccine requirements and disclosure obligations vary by country.
- Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
- The job requires accessing a company worksite
- The job requires in-person customer contact and the customer has implemented such requirements
- You choose to access a Palo Alto Networks worksite
- If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.