ESO
ESO provides software to help improve community health and safety through the power of data
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Remote

Corporate Network Engineer (Remote)

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About ESO 

ESO is a rapidly growing technology company passionate about improving community health and safety through the power of data. We provide software applications, interoperability and data management solutions to emergency medical services, fire departments and hospitals.   

We’re small enough to be nimble and fun, but big enough to be a great, stable place to work. We serve more than 10,000 customers out of our US offices (Bellingham WA, Austin TX, Des Moines IA, Belcamp MD, and Belfast Northern Ireland.)  

About the role 

ESO is seeking an Mid to Senior level Corporate Network Engineer who will oversee all corporate network activities.  You will be responsible for ensuring that our global corporate network remains secure, connected, and efficiently operating.  The goal?  Ensure everything is running problem-free and safely so that our team has the appropriate facilities and access needed to do their jobs. 

This role will require you to: 

  • Act as a technical lead and a lead problem solver. 
  • Be able to effectively and fluidly collaborate, negotiate and work harmoniously with others of both technical and non-technical backgrounds. 
  • Be thoughtful and deliberate, with a bias for action and a strong inclination for finishing tasks and projects. 

More about what you’ll be doing:

You will be responsible for effective provisioning, installation, configuration, operation, and maintenance of systems and network hardware and software.  Additionally, this role participates in technical research and development to enable continuing innovation within the infrastructure, and ensures infrastructure adheres to and supports defined policy.   

You can expect to: 

  • Own the installation, configuration, monitoring and supporting of both new and existing infrastructure assets. Ensure offices and data center (including corporate cloud) locations are secure, connected and operating efficiently.  
  • Deploy, monitor and maintain Firewalls, Office and Cloud Routing, LAN switching and Wireless Infrastructure. 
  • Assist with the deployment and maintenance of Office365 Azure Active Directory, Okta, and related Security and Mobility components. 
  • Participate in annual vulnerability scanning and weekly patch management processes. 
  • Contribute to annual Penetration Testing and subsequent remediation efforts. 
  • Act as escalation point for all internal and external network related support.  
  • Routinely visit each office location to complete preventative and restorative work. 
  • Coordinate with local office managers and leadership to ensure any needs for remote locations are captured and escalated to the appropriate owner.  
  • Coordinate with relevant 3rd parties to ensure complete of technical work (low voltage, electrical, AV systems, phone, etc.) fully and on-schedule. 

Your qualifications  

The things you must have to be considered for this role: 

  • 8 to 10+ years of experience with Network Administration, including a high degree of confidence configuring a variety of vendor gear (Cisco, Palo Alto, Dell, Aruba, etc.). Experience should include VLANs, 802.1x access control, ACLs and Firewall Rules, QoS, Wireless troubleshooting/optimization– SD-WAN and Policy Based Routing experience a plus. 
  • 5 to 7+ years of Systems Administration experience with Linux and Windows Server Operating systems, including a firm understanding of Active Directory. 
  • 3+ years of Cloud Experience – Azure preferred, AWS/Google Cloud/VMware/others considered. 
  • 3+ years Financial management (project level budgeting and forecasting skills) and business acumen needed to support facilities and vendor management aspects of this role. 
  • College Degree in related field preferred; Applicable work experience and/or professional certifications may be considered in absence of a degree. 
  • Strong understanding of practical Network, Systems and Information Security a plus. 
  • Strong technical knowledge of PCs, laptops, printers, and peripheral hardware devices, including both Windows and MacOS and related diagnostics software and procedures. 
  • Ability to identify, troubleshoot, and diagnose all manner of technical issues required. 
  • Ability to travel between 10-15% of the time.  This role will be expected to visit remote office locations on a periodic bases and to complete planned work and maintenance activities as needed. 
Benefits & Perks!
 
ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families:
  • Competitive health plans (medical, dental, & vision insurance)
  • PTO (starting at 20 days) & 12 company holidays
  • 401(k) with company match
  • Telemedicine service provided by ESO
  • Savings accounts (FSA, HSA, DCA)
  • Employee Assistance Program (EAP)
  • Annual health and wellness reimbursement
  • Peace of mind benefits such as life insurance, disability insurance, and worksite benefits
  • Paid parental leave, new child program, & flexible parental return-to-work options
  • Casual office environments and unlimited office snacks and drinks

About ESO

ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our six US offices and our Belfast, Northern Ireland office. 

Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission.

All offers are contingent upon a successful background check.

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status, or other non-merit factor.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • Aha!Management
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • SalesforceCRM
    • MarketoLead Gen
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What are ESO Perks + Benefits

ESO Benefits Overview

At ESO, there is an understanding that life happens. From family emergencies to the toilet that floods the house (yes, it happened), we want to be there for our employees.

Culture
Volunteer in local community
ESO participates in local volunteer activities such as the Austin Heart Walk with the American Heart Association.
Friends outside of work
Eat lunch together
Intracompany committees
ESO has a culture committee with representatives from multiple locations and functions, focused on promoting a positive culture and environment for all ESO employees.
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Diversity manifesto
Hiring Practices that Promote Diversity
ESO is dedicated to inclusive recruitment and hiring to promote our commitment to diversity, inclusion and belonging.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
ESO employees can contribute up to $2700 annually to their FSA
Disability Insurance
ESO provides STD to all employees at no cost. This benefit covers up to 60% of an employee's weekly Salary if out on leave. Employees can also enroll in LTD voluntarily.
Dental Benefits
ESO has two dental plans to choose from, with each plan covering 100% preventative and diagnostic coverage. Our high dental plan also includes benefits for orthodontia.
Vision Benefits
The vision benefits plan covers eye exams with a $10 copay, and includes $150 allowance for glasses and contact lenses.
Health Insurance Benefits
ESO has five medical plans to choose from, including a $0 deductible plan, and a HDHP plan, which includes a HSA account for all enrollees.
Life Insurance
ESO provides Basic Life & AD&D at no cost to employees. Additional Voluntary Life insurance is equal up to $500,000, or five times an employee's annual salary. Spouse and Child Life also available.
Pet Insurance
Wellness Programs
ESO provides a $250 Health & Wellness reimbursement for all employees on an annual basis. This can be used for gym memberships, nutritionist appointments, exercise equipment and much more!
Team workouts
ESO's team fitness initiatives include employee led fitness groups.
Mental Health Benefits
ESO provides an Employee Assistance Program at no cost to employees. This includes unlimited telephone access to EAP professionals 24/7 and 6 face to face visits per calendar year.
Retirement & Stock Options Benefits
401(K)
Employees are eligible to enroll in ESO's 401(k) plan after six months of service. 401(k) will vest automatically for employees, with no additional waiting period after the initial six months.
401(K) Matching
ESO provides employees with a 401(k) matching plan managed by Human Interest. We match 2.5% of contributions up to 5% of an employee's annual gross pay.
Company Equity
Performance Bonus
ESO offers performance bonus plans to certain leadership positions.
Child Care & Parental Leave Benefits
Child Care Benefits
ESO offers a Dependent Care Flexible Spending account designed to help offset dependent care costs for children under age 13
Generous Parental Leave
ESO provides up to 10 weeks paid leave for birth & bonding or 4 weeks of leave for bonding only. We also provide a car seat and week of free meals for the new parent
Flexible Work Schedule
ESO provides employees with a flexible work schedule that includes flexible start and end times.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of unpaid family medical leave.
Vacation & Time Off Benefits
Generous PTO
ESO employees receive between 20 and 30 days per year of paid time off based on years of service. This amount is prorated in the employee's first year.
Paid Volunteer Time
ESO encourages employees to give back to the community by offering 1 paid volunteer day per year.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
ESO hosts company outings periodically.
Game Room
ESO's game room includes Ping Pong, Pool Table, Video Games, Darts and a tv with streaming capabilities.
Stocked Kitchen
ESO has a fully stocked kitchen including unlimited snacks, coffee and sodas.
Happy Hours
Happy hours are hosted on occasion at the team's discretion or for the larger group.
Parking
ESO offers employees free onsite parking.
Fitness Subsidies
ESO will reimburse up to $250 per year for qualified health and wellness expenses such as gym memberships, yoga classes, smoking cessation, etc.
Professional Development Benefits
Lunch and learns
ESO hosts lunch and learn meetings on occasion.
Promote from within

An Insider's view of ESO

How would you describe the company’s work-life balance?

Here at ESO, work-life balance is paramount. With dedicated company holidays and PTO, there's more than enough time to live your life! While things move quickly at ESO, you don't feel rushed or that you don't have enough time. At ESO, flexibility is a core value.

Charles Combest

Marketing Campaign Manager

What projects are you most excited about?

We’re working on a company-wide evolution of our analytics and reporting platform. Figuring out the intricacies of integrating new technologies into existing infrastructure is only one aspect of the challenge. The new platform allows our customers to work with data in totally new ways.

Andy Brown

Staff Software Development Engineer

How do your team's ideas influence the company's direction?

The product team is always at the very core of 'what’s next.' We spend a lot of time thinking about and discussing what products and features we need to build next to advance the company’s mission. Product and Strategy are very intertwined, and as a technology company our product is at the very heart of innovation.

Reinhard Ekl

VP of Product

What does your typical day look like?

I feel like I am in control of my work and not the other way around. We have a great culture of treating people like humans and not robots. For example, I like having the ability to be able to set my daily tasks in the order of my choosing so that I can plan out my days how I want.

Corey Eastwood

Senior Account Manager

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