Company Description

When you join Renaissance®, you join a global leader in pre-K–12 education technology. 

Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

Job Description

As a member of the Cloud Operations team, a Cloud Engineer will design, implement, and monitor tooling, systems and infrastructure that support our customer-facing SaaS applications spanning several virtual and cloud environments, worldwide. CloudOps Engineers also ensure success in areas including incident management, successful deployment of application code and data integrity. 

In this role, you will be a: 

Planner 

• Infrastructure capacity planning 

• Active participation in team's work planning 

Flag-raiser 

• Provide off-hours and emergency support through on-call rotation 

Executer

• Perform deputy role during production outages and performance events 

• Assist with RFO creation, follow-up and resolution 

• Assist with writing/modifying new/existing scripts and infrastructure code 

• Create new virtual servers and environments 

Product/Business Value Advocate

• Monitor and investigate issues in cloud environments 

• Operate and maintain monitoring systems and frameworks in multiple environments

• Deploy code in multiple environments 

• Mentor Cloud Operations Specialists 

Qualifications

For this role you must have:

• Experience with or well-rounded knowledge of key cloud best practices, tools, techniques, and frameworks 
• Entry level experience working with programming/scripting languages, infrastructure as code, deployment, and monitoring tools and methodologies 
• A sound understanding of application monitoring and troubleshooting 
• Ability to perform code deployments in multiple environments with a variety of tools 
• Ability to build entire datacenter environments with assistance 
• Basic knowledge of infrastructure as code principles
• Knowledge of basic coding/scripting principles 

Bonus Points for:

• Experience with Renaissance applications
• Report writing experience creating Reason for Outage (RFO) reports and any security reports 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary Range:$63,000 – $99,000. This range is based on national market data and may vary by location.

Benefits:

•  Medical, dental, vision including Health Savings Accounts
• 401(K)
• Tuition & Professional Development Reimbursement
• Parental Leave – 20 weeks total, 14 weeks paid
• Vacation Time Off
• 13 Holidays and 2 Volunteer Days
• Commuter benefits
• Wellness Incentives

Renaissance is committed to maintaining a safe and healthful environment for our employees and customers. To uphold this commitment, Renaissance requires all employees to receive a full COVID-19 vaccination as a condition of employment, unless an individual has been granted an exemption as an accommodation due to a disability or for religious reasons.

Frequently cited statistics show that some women, minorities, individuals with disabilities, and protected veterans, may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need into the future. We hope you're open to learning new skills to grow with us. Make our team, your team!

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

At Renaissance our mission is: “To accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds, worldwide.” Inherent in that guiding principle is dedication to serving all identities by recognizing the importance of Diversity, Equity, and Inclusion (DEI) in our organization, our work and our products.

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

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