Cloud Support Engineer (Azure) - Core Technology Infrastructure (Charlotte, NC)

| Charlotte, NC
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Job Description:
Role Summary: The Azure Cloud Support Engineer is responsible for day to day support of our enterprise cloud operating environment. This person will work on a high performing team providing 24 x 7 x 365 coverage. The Cloud Support Engineer has the opportunity to work with cutting edge technologies while solving some of the most unique challenges within the Cloud environment.
Additional Responsibilities include:
  • System Design - The process of defining and documenting the hardware, software, infrastructure components, modules, interfaces, scalability, and high availability solutions that meet specified business development & Application Integration requirements
  • Incident troubleshooting, analysis, and resolution for web applications
  • Day-to-day administration includes installation, testing, tuning, upgrading and loading patches, and troubleshooting server problems
  • Installation of home grown and vendor software, documenting the steps and promoting to upstream teams for deployment
  • Supporting issues with deployments in the upstream environments
  • Bridge the gap between current processes and cadence to Bank of America process and cadence
  • Design, engineer, build, operate, patch, troubleshoot
  • Appliances and application environments requiring high touch, white glove support
  • Experience, flexibility, and the ability to think outside the box
  • Anticipation is that this sector of support will grow

Required Skills:
  • 3 or more years production support engineering experience
  • Hands on experience with Azure
  • Must be willing to provide on call support as part of an as needed rotation
  • Hands on experience in scripting, specifically with Azure PowerShell and Azure CLI
  • Hands on experience with JSON

Desired Skills:
  • 5 or more years production support engineering experience
  • Windows Operating System, IIS and .NET application integration experience
  • Hands on with AWS
  • Agile environment experience
  • RedHat Linux, Windows, variants
  • Knowledge on CICD tools
  • Good knowledge of networking fundamentals
  • Persistent problem solver - owns issues until full resolution
  • Effective with time management and expected deliverables
  • Exceptional communication skills; both written and verbal with great attention to detail

Shift:
1st shift (United States of America)
Hours Per Week:
40
Learn more about this role
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Google CloudFrameworks
    • AccessDatabases
    • DB2Databases
    • HBaseDatabases
    • HiveDatabases
    • InformixDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • Neo4jDatabases
    • OracleDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • WordpressCMS
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • Salesforce PardotCRM

What are Bank of America Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

More Jobs at Bank of America

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Bank of America's full profileSee more Bank of America jobs