Cloud SRE - Site Reliability Engineer ( Infrastructure)

| Distributed, APJ
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Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at

Elastic Cloud needs more awesome SREs to help automate the operations and infrastructure needed to meet its fast-growing demand. As part of the Cloud Engineering team, Cloud Infrastructure SREs ensure our Infrastructure-as-Configuration (IaC) is up to the task for running our massively scaled, homogeneous architecture deployed across multiple Cloud Service Providers (CSPs). This includes expanding into new regions, deploying infrastructure to support new applications and functionality, capacity management, evolving existing infrastructure to demonstrate new CSP offerings, and simplifying the management of thousands of hosts distributed globally. With so much infrastructure spread all over the world, we need help building excellent automation and processes to keep it all under control. That's where you come in!

What You Will Be Doing:
  • In this role you will:

    • Deliver cloud infrastructure across multiple Cloud Service Providers that power Elastic Cloud using technologies like Terraform, Ansible, and Rundeck.
    • Engineer our way out of toil, human error, and other burdens using Golang, Python, and/or bash that prevent us from being effective and efficient. 
    • Identify and solve problems with our processes, automation, tooling, and documentation.
    • Collaborate with other engineers to determine the right solution to a problem and see it through to completion.
    • Participate in a weekly on-call rotation using a follow-the-sun model.
What You Bring Along:

You don't need to have all of these items, but these represent the types of work you will do as a member of the Cloud Infrastructure team.

  • Proficient in designing and implementing software with any programming language.
  • Proficient with Linux and understands how to debug problems with services, networking, and the operating system itself.
  • Cloud Native Applications isn’t just a buzzword to you.
  • Experience working with hundreds, perhaps even thousands, of hosts distributed across the globe and you have stories to tell about the challenges and tribulations you encountered.
  • Comfortable with compute, networking, and storage of at least one of the following Cloud Service Providers: AWS, GCP, Azure, IBM .
  • You dream of Terraform and understand it very well.
  • Proficient in Ansible, Puppet, Chef, SaltStack, or similar. You can tell us how awesome Configuration as Code can be sometimes. You can also tell us how not awesome it can be sometimes.
  • You can talk about the deep rabbit holes you’ve jumped down working with containers and you understand their value, limitations, and troubleshooting characteristics.
Bonus Points:

These will help you hit the ground running, but they aren’t required to get started as a great team member.

  • Expert in designing and implementing software with Golang.
  • Have operated a SaaS product in a public cloud (AWS, GCP, Azure, or IBM preferred).
  • Designed, implemented, diagnosed, and/or resolved issues with the Elastic Stack.
  • Worked on projects using GitHub for version control and/or you’ve tracked work using GitHub Issues.
  • Experienced in contributing in a distributed, self-organizing, and collaborative team environment.
  • Have mentored, coached, and grown team members to bring out the best in them.
Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please email [email protected].

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.

More Information on Elastic
Elastic operates in the Software industry. The company is located in Mountain View, CA, Chicago, IL, Arlington, VA and New York, NY. Elastic was founded in 2012. It has 2433 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 73 open jobs at Elastic, click here.
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