Job Description Responsibilities:

• You will have the responsibility of ensuring the reliability, availability and performance of the cloud infrastructure and platform.
• Diagnose and repair issues using critical knowledge of cloud platform, OS, and application architecture.
• Automate repeated manual tasks, develop tools and automation to improve the efficiency of the platform and infrastructure.
• Develop monitoring and dashboards for observability and proactive alerting.
• Analyze defects, performance, and develop solutions.
• Author and improve the quality of technical engineering documentation
• Provides quality control of engineering deliverables.
• Performs deployment, administration, management, configuration, testing, and integration tasks in the cloud environment
• Helps to develop new cloud engineering strategies and implementations for the firm
• Champion a DevOps model so that services are automated and elastic across all platforms
• Participates in 24x7 SRE on-call rotations and escalation workflows.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or equivalent technical field
• 3+ years of Enterprise Cloud infrastructure experience in AWS in a mission-critical environment
• In-Depth OS experience (RHEL, Windows Server) with strong debugging, troubleshooting, and problem-solving skills
• Experience in programming in one or more of the following languages: Python, Java, PowerShell, shell scripting, GO
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring, and operations, such as Data Dog, Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Deep knowledge of Internet protocols and web services technologies such as HTTP, DNS, TCP/UDP, SOAP, JSON and REST
• Good understanding of networking protocols and cybersecurity best practices in cloud environment

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.